There are several payment methods available on the website, however, they are somewhat limited. To deposit funds, for example, you can use Visa, Mastercard, Skrill, Neteller, Paysafecard, Trustly, and Rapid Transfer. The minimum accepted amount for all of these is €20. Additionally, when signing up, you will have to set a daily deposit limit from the available range between €20 and €100,000. All deposits are instant and come free of any processing fees. You can also choose the currency on your account balance from the available EUR, USD, AUD, CAD, and NZD.
Meanwhile, for withdrawals, you have Visa, Mastercard, Skrill, Neteller, Trustly, Rapid Transfer, EcoPayz, Interac e-transfer, and Bank Transfer. However, the availability of these will vary depending on your location. The minimum for withdrawals is a bit higher, sitting at €25. While most transactions are still free of charge, Bank Transfers do come with a fee of between €30 and €40. Additionally, withdrawals can take up to 3 business days to process. There is also a monthly withdrawals maximum of €10,000.
Winzon Group, and by extension their websites, are licensed by the Malta Gaming Authority (MGA) to operate as online casinos. This is a very good sign as the MGA is one of the toughest and most trusted regulators in the industry. It also has some of the highest fees and requirements for licensees, making it difficult for low-quality casinos to get licensed by the regulator. And finally, last but not least is the MGA’s commitment to customer protection. This is one of the authority’s highest priorities, and you can always be assured that it will assist you and provide you with support should you find yourself in a situation where a casino is not paying out your winnings or has unreasonable and unfair conditions.
An online chat feature is available on the website for when you want to get in touch with the support team. This is located in the bottom-right corner of your screen and is operational between the hours of 5 AM and 9 PM (UTC). This will connect you straight to a support agent who will assist you on the spot. Wait times are quite short, and you won’t have to sit around for more than a minute or two. However, if you happen to catch them outside of work hours, your question will be submitted as an email, and they will get back to you as soon as possible.