Spincastle Casino Review

Handling money in an online casino should be easy, but here things are a little unclear. Clicking on the Banking section gives you a list of available payment methods, including Visa, Mastercard, Bank Transfer, CASHlib, Bitcoin, Dogecoin, Ethereum, Litecoin, and Tether. That seems fair enough. But scroll down to the footer, and suddenly, a much longer list appears – Neteller, Skrill, Multibanco, Giropay, Neosurf, iDeal, Interac, Kevin, eZeeWallet, Yapily, PayID, NuaPay, PaySafeCard, and more. Are these actually available? Maybe, but there’s no clear explanation. It might depend on your location, but if that’s the case, the casino doesn’t state it anywhere, leaving you to figure it out for yourself.

The minimum deposit is €15, which is reasonable and allows you to start with a relatively small amount. However, things get more complicated when it comes to withdrawals. The site doesn’t mention a minimum withdrawal limit, which is odd for an online casino. The only information available is that bonus winnings can only be withdrawn after meeting the wagering requirements and passing verification checks. That’s expected, but what about regular winnings? There are no clear answers.

Now, here’s where things get even more restrictive. Before making a withdrawal, you must wager your deposited amount at least once. On top of that, you must make at least one deposit before requesting any withdrawal, so if you win big from a no-deposit bonus, you’ll still need to add funds before cashing out. Withdrawals are only processed Monday through Friday, and there’s a 48-hour pending period before the request is even approved. Some withdrawals might even have processing fees, but the casino doesn’t specify how much or when they apply.

For high rollers or players lucky enough to win big, withdrawals come with extra limitations. If your total withdrawals are five times or more than the amount you have deposited over time, the casino will only process payments in increments of €5000 or 500 mBTC per week. The rest of the money stays in your account until you’re allowed to withdraw more. This rule does not apply to progressive jackpot wins, but for regular big wins, it could drag out the payout process for weeks or even months.

If that wasn’t enough, withdrawals can be delayed even further due to strict verification rules. To prevent money laundering, Spincastle requires notarized copies of at least two documents, including a recent bank statement, a driver’s license, or a valid passport before approving substantial withdrawals. The security checks are necessary in online gambling, but this extra layer of notarization could make cashouts slower and more complicated than usual.

Inactive Accounts

If you don’t sign in for 12 months, your account becomes dormant, and the casino starts charging a €5 monthly maintenance fee. It may not seem like much at first, but over time, those charges can eat away at your balance. And if you’re gone for 30 months with no response to the casino’s contact attempts, your account is marked as abandoned, and whatever money is left – gone.

Trust is everything in online gambling, but Spincastle Casino makes it a little difficult to know where they stand. They claim to be licensed in Curacao, yet there’s no official verification, no Gambling Control Board (GCB) seal, and no direct link to confirm the license. Without proof, how much faith can you put in it? The site is owned and operated by Spincastle LTD, a company registered in the Netherlands, and they also handle the payments. But registration alone doesn’t say much about reliability, leaving us to wonder who’s really watching over the casino’s operations.

On the security side, they do use SSL encryption to protect your personal data, which is a standard feature for online casinos. Responsible gambling tools exist, but they’re limited – a self-exclusion option is available with a cooling-off period of at least 24 hours and a one-month minimum ban, plus links to outside organizations for gambling help. However, there are no deposit limits or reality checks, which might make it harder for some to manage their gambling habits.

Getting help at Spincastle Casino shouldn’t be a gamble, and they claim to have 24/7 live chat support, an email option at [email protected], and even phone assistance. Sounds like a solid setup, but how well does it actually work?

Live chat is supposed to be available around the clock, but responses can vary. Sometimes, you might get help quickly, while other times, you could be left waiting longer than expected. Email support is another option, though it’s not the fastest way to solve urgent issues. And the phone? Good luck finding clear details on how and when to use it.