SoftGenius N.V. Casinos

SoftGenius N.V. Affiliate Program

This is for marketers. SoftGenius, like most gambling companies, has an affiliate program called Boss Partners. It is designed for anyone who wishes to promote its brands in exchange for a commission.

As an affiliate, you’ll earn a percentage of the revenue that the players you’ve referred to a casino have generated over a specified period. Don’t forget the operator’s terms and conditions as you enrol.

How to enrol

Visit the affiliates’ portal and carefully fill in your details in the registration form provided. This includes your full name, marketing platform and contact information.

Upon signing up, the company will take some time to review your application. Approval depends on how credible your marketing platform is.

They will also check whether your website is relevant to its gaming audience. Should everything check out, SoftGenius will assign you an affiliate link and banners.
With these, you can embark on your affiliate journey. Also, you’ll gain access to promotional offers that you can use on your websites, social media and other platforms to promote its casinos.

SoftGenius lets you track your referred players in real-time to earn a commission depending on the revenue they have generated for the casino.

Generally, the company’s affiliate program has competitive commission structures that can lead to long-term earnings. They are open to revenue share deals (up to 60%), fixed-fee deals and hybrid arrangements (CPA and/or RS).

SoftGenius N.V. Gaming Platform

As you play at a SoftGenius N.V. casino site, you need to keep in mind certain information. First, you need to be aware of the various regulations or policies each casino has. These rules may apply to a specific casino or all the brands the operator owns.

One of the common rules is that each casino must abide by the gambling laws set by the licence issuer. For instance, the casinos cannot accept players who are below the age of 18 years.

They also must verify each player’s details to ensure they are who they claim to be.

Secondly, games from some software developers are restricted in certain regions. That leads us to the next question: where does SoftGenius get games?

The operator has partnered with 90+ software providers to make sure their brands never run short of games. Popular names on the list are:

• Wazdan
• Pragmatic Play
• Betsoft
• NetEnt
• Play’n Go

Unlike Dama N.V., which uses the Softswiss gaming platform, this operator has partnered directly with game providers.

As a casino operator, SoftGenius appreciates that all players have varying tastes and preferences. For this reason, the company stocks a wide range of games across its gambling sites. Players on these platforms can enjoy more than 3000 games.

To make your work easier, they have distributed these games in different categories: slots, table games, specialty games like scratch cards and bingo, and live dealers.

Thanks to the demo modes, you can try out the games for free before investing real money. While this is so, you can opt to play for real money by depositing cash and making wagers.

SoftGenius N.V. casinos are ideal for both casual players and high rollers. The minimum qualifying deposit and withdrawal amounts are typically affordable. Most of them, like Zipcasino, will let you play for real money by depositing at least USD 20 (or equivalent).

Overall, SoftGenius’s variety of games and partnerships with top-tier game studios indicate Its commitment to providing an excellent gambling experience across platforms.

SoftGenius N.V. Customer Support – Dispute & Complaint resolution

SoftGenius is a reputable operator that’s always dedicated to offering proper customer services. The operator prioritises efficiency and accessibility through multiple contact channels for assistance and inquiries.

In general, the customer support quality at SoftGenius casinos is regarded as high. The support agents are well-trained to resolve issues promptly and in accordance with the respective platform’s policies.

Players at SoftGenius N.V.’s casinos can reach support teams through various communication channels. For one, you can do so through their 24/7 live chat features.

This is the go-to option for players who require speedy responses or assistance. The live chat tool ensures that users’ concerns about account management are resolved in real time.

Also, SofGenious N.V. casinos provide email support. This is ideal for players seeking detailed, non-urgent responses. Email responses come within 24 hours. Most don’t offer dedicated phone support.

Now to SoftGenius N.V.’s dispute resolution process. Unlike some operators, the company offers a well-structured complaint resolution process. It aims at resolving users’ issues in a manner agreeable to both the player and the casino.

Whenever a user has a complaint, their first course of action should be to contact a casino through its support channels. Emails and live chat are ideal for common problems, including but not limited to payment delays and game malfunctions.

However, should you feel like your issue was not properly resolved, you can request escalation. This is where the complaint is forwarded to higher levels of casino management.

For unresolved or complex cases, SoftGenius abides by regulations set by its licensing authority(ies). As a player, you can also file a complaint with the licence issuer, who acts as a neutral third party. The body then investigates and mediates in the case to help resolve it amicably.

SoftGenius N.V. Casinos Reputation – Our Verdict

SoftGenius N.V. has established a solid reputation in the online gambling industry. This is largely due to its commitment to player satisfaction and diverse casino offerings. Since it holds a valid Curacao licence, its casinos operate under strict regulation.

SoftGenius casino brands thousands of games powered by over 90 top-tier providers. The games make these casinos go-to platforms for most online gamblers. Since the casinos accept a wide range of banking options, they enhance convenience for players globally.

While these sites are secure and have quality customer support, the Curacao licence is a hindrance. Most players see it as less stringent compared to most regulators’ licences.

All in all, SoftGenius N.V. has remained a key player in the industry. With its focus on security and player satisfaction, it has built a strong reputation among online players.