The casino’s Banking section supports a nice selection of local and international payment alternatives, including debit and credit cards, e-wallets, instant banking methods, and prepaid vouchers, but surprisingly, no cryptocurrencies. Their availability depends on your country of residence, and after registering an account, you’ll be able to choose from Visa, Mastercard, AstroPay, Skrill, Neteller, Pay4Fun, MiFinity, Sofort, MuchBetter, Jeton, Interac, or Ecopayz to deposit.
By default, the withdrawals are processed back to the same method used for deposit, and if this is not possible, the casino will choose an option at its sole discretion.
The accepted currencies are EUR, USD, AUD, CAD, ZAR, and NOK.
The minimum you can deposit is €10, and to withdraw – €30, which is more than fair. The maximum withdrawal amounts are quite low for an offshore casino and are determined to €1500 per week, and €6000 per month.
To follow the standard Anti-Money Laundering procedures, you will have to wager your deposits at least 3 times before a payout, and if you fail to comply with this rule, the casino will charge you a fee. Although this rollover has become pretty standard recently, we would like to note that wagering your money once is more than enough to prevent financial abuse.
PrimeBetz Casino is owned and operated by New Linetec BV, a company registered and established under the laws of Curacao. We’ll never get tired of repeating about the importance of proper licensing, as it will be your most reliable guarantee in case of any customer rights violations. If you and the operator come into conflict regarding delayed withdrawals or unfairly confiscated winnings, the Curacao Gaming Authorities will not take a stance on the matter. The casino’s management decision will be final, and you’ll have no other option but to accept it.
You can reach customer support 24/7 via live chat and email. The email address is provided at the bottom of the homepage, and the queries will be handled as soon as possible. The live chat feature is available only for registered users and can be triggered by the round purple icon in the bottom right corner of your screen. It will lead to an instant connection with a support representative, and waiting times are reasonable.