To load your account or withdraw your winnings from Pledoo casino, you will have plenty of methods to choose from, including debit and credit cards, e-wallets, instant banking methods, prepaid vouchers, and cryptocurrencies. Most of them are supported worldwide, but still, the availability is determined by your log-in country. After you register an account, you can select one or more from the following options: Visa, Mastercard, Skrill, Rapid Transfer, Neteller, Ecopayz, Jeton, Neosurf, Much Better, Trustly, Interac, Paysafecard, Bitcoin, Bitcoin Cash, Dai, Dogecoin, Ethereum, Litecoin, and USD Coin. There are also a few country-specific options, commonly used in Latin America, such as Boleto, Davivienda, Oxxo, and SPEI.
The operator has set more than fair minimum deposit and withdrawal limits of €10 for incoming and €25 outgoing transactions. The maximum withdrawal limits are also quite favorable, as they are set to €3000 daily, €10000 weekly, €30000 monthly, and €150000 yearly. The accepted fiat currencies are EUR, USD, AUD, CAD, RUB, BRL, MXN, and TRY.
To combat money laundering, the casino requires a deposit turnover before a withdrawal of 3 times if you have played slots and 5 times for other games, or else they will charge you a fee. In our opinion, this is incredibly high and kind of abusive, because usually to comply with the regulations and withdraw your own money, you need to wager your deposits once.
Casino Pledoo is owned and operated by Momus2006 N.V. and holds an offshore gaming license. Once again, we would like to draw your attention to the importance of proper licensing, as this will increase the chances of getting your winnings paid accurately and on time. The Curacao gaming authorities do not get involved in misunderstandings between players and operators, and the parties have to settle the disputes by themselves. Moreover, such casinos usually have a very poor reputation and history of cheating their customers. On the other hand, casinos regulated by the UKGC or the MGA have cardinal rules regarding customer protection and experience, which can not be easily breached.
Customer support is available via live chat, email, and phone every day between 10:00 and 00:00 CET.