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Players Palace Casino Review

Be careful 3.3/10

500 +

Slots & table games


minimum deposit


minimum withdraw

Players Palace Casino

Why not recommended

  • Limited games library
  • No regular bonuses
  • Lack of clarity regarding fees

welcome bonus

$500 FREE Sign Up Bonus

⭐ Website:
🤝 Owner:Fresh Horizons Ltd.
🆕 Online since:2006
⭐ Trust score:2.3 / 10
👍 Licence: Kahnawake Gaming Commission
Deposit Methods
  • 24/7 customer support
  • Licensed and legitimate platform
  • Generous welcome bonus
  • Limited games library
  • No regular bonuses
  • Lack of clarity regarding fees

Players Palace Casino - Video Review

Players Palace Casino Review

Players Palace is an online casino that Microgaming has powered since its establishment in 2006. Over the years, it has experienced various changes in ownership. However, it is currently managed by the reputable Casino Rewards Group, a highly regarded operator known for its professional and trustworthy approach to online gambling. With a license from the Kahnawake Gaming Commission and a games selection of over 500 games, Players Palace provides a wide range of options for players who are looking for exciting and enjoyable casino gaming experiences.

Today’s bonus


$500 FREE Sign Up Bonus

Bonuses & Promotions

Sign-Up Bonus

You have the opportunity to receive a substantial €500 bonus. All you need to do is sign up for a new member account and make your initial deposit, and you will receive a 100% matching bonus! Furthermore, when you make a second deposit, you will be eligible for a 50% bonus, and on your third deposit, you can enjoy a 25% bonus. However, it is important to note that the first match bonus comes with a 60 times wagering requirement, while the following two bonuses have a 30 times wagering requirement.

We thought it was insufficient to offer a single welcome offer and no regular promotions for players. Although the welcome bonus is generous, we thought the wager was too high and they could do with adding some extra promotional offers.

How to create an account at Players Palace?

Time needed: 00:30

Tools needed: Laptop or smartphone

Software needed: Web browser


Fill out info

To begin the registration process, complete a questionnaire with your personal information. Make sure to provide a valid email address that you can access later. Choose a unique username and password for logging into your account and remember them for future access to the casino. Review your information and confirm its accuracy. Finally, verify your identity to finalize the registration.


Activate your account

Activate account

Click on the link in your inbox.

Gather required documents

Provide docs needed

To become a full club member and withdraw money, you need to upload photos or scans of documents verifying your age. The verification process may take up to 48 hours, during which the operators will review your documents and grant approval if they are accurate.


Logging in to your casino account

Log in

You can then log in using your newly-created credentials.


Games Library

Microgaming is a well-known software provider in the online gambling industry. It is the sole provider for the Casino Players Palace site, offering over 500 game titles. This is quite limited compared to other online casino platforms, which offer games in the thousands. These games can be played for free without depositing or with different bet amounts. The software is secure, and the games are regularly tested for fairness. This casino is specifically designed for Canadian players and always introduces new and exciting games.

Players Palace Casino offers a selection of slot games, including both traditional three-reel games and video slots with multiple paylines and bonus features. Popular titles include Thunderstruck, The Dark Knight, and Tomb Raider. They also have high-paying progressive jackpot games like Mega Moolah, and Fruit Fiesta. The review found a variety of blackjack games that are available to play for free.

The Microgaming blackjack games have excellent graphics and additional features, including the ability to place side bets. Roulette is a well-liked game in both land casinos and online platforms, including in Canada. Players Palace offers various options such as American, French, and European Roulette, as well as Multi-Wheel and Premier Roulette. Before placing bets, players can preview these games without making a deposit.

During our review of Players Palace Casino, we noticed that they do not offer any live dealer games. While they have a good selection of standard games, no real-time live games are available.

Games Score
500 +

Total Games

Players Palace Casino Mobile Games

Mobile Games

Players Palace Casino Live Games

Live Games

Slots to try for a demo play or real money at Players Palace Casino

Game suppliers

The sole game supplier at Players Palace is Microgaming. Having only one games provider is insufficient, but Microgaming is a reputable household name in the iGaming industry. Established in 1994 during the nascent stages of online gambling, Microgaming played a pivotal role in shaping the landscape of online casinos by introducing the very first authentic gambling software. Over the years, the company’s reach has expanded globally, and its diverse range of games can now be found on countless online betting platforms across the vast expanse of the Internet. Microgaming is a renowned and highly popular name in the online gambling industry, with most people being familiar with their games. As one of the leading development studios, Microgaming has solidified its position in the top three, constantly delivering exceptional games to the online gambling market. With an extensive portfolio covering almost every major game type, Microgaming has established itself as an industry leader, consistently setting the bar high for other developers.

Deposits and Withdrawal

The success of online gambling websites heavily depends on the range of banking options they offer to their customers. In order to prevent issues like exorbitant fees or sluggish transactions, it is crucial for these websites to offer payment methods that are affordable and user-friendly, given the large number of transactions that occur. Players Palace, a well-known online gaming platform, has built a strong reputation for providing users with a variety of traditional banking methods, including debit cards and digital wallets. However, one area where Players Palace could further improve its services is by introducing cryptocurrency payment options. Before engaging in any financial transactions, individuals should exercise caution and carefully evaluate the available payment methods offered by any gambling platform.

Payment methodMin. depositMax. depositDeposit timeWithdrawal timeMin. WithdrawalMax. WithdrawalCurrencies
Debit/Credit card€10    instant3-5 days€50€4000EUR/ USD/ GBP
Neteller€10    instantUp to 3 days€50€4000EUR/ USD/ GBP
Skrill€10    instantUp to 3 days€50€4000EUR/ USD/ GBP
AstroPay€10    instantUp to 3 days€50€4000EUR/ USD/ GBP
Bank Transfer            6-10 days€50€4000EUR/ USD/ GBP
Interac€10    instantUp to 3 days€50€4000EUR/ USD/ GBP
PaySafeCard€10    instantUp to 3 days€50€4000EUR/ USD/ GBP
Return to Players percent
RTP 97%

Depending on game played

Players Palace Casino Minimum deposit
Minimum Deposit €10

* Depending on currency

Players Palace Casino minimum and maximum withdraw
Minimum withdraw €50

Fair enough

Players Palace Casino cashout time
Payout time Up to 3 days

Might vary for some payment methods

Players Palace Casino RTP
Payment score 4.4

Be careful

Withdraw Methods

Astropay, Bank transfer, giropay, iDeal, iDebit, Instadebit, Interac, Maestro, Neosurf, Neteller, paysafecard, POLi, Postepay, Qiwi, Skrill, Visa


Security and licensing

Players Palace Casino places a great emphasis on ensuring the safety and security of its players. They have taken extensive measures to achieve this, such as implementing 128-bit SSL encryption on their network. This cutting-edge technology, widely recognised and accepted in the industry, guarantees that any personal information or sensitive data that players transmit to and from the casino remains unreadable and inaccessible to unauthorised individuals. Furthermore, once this data reaches Players Palace Casino’s server, it is further safeguarded by a robust enterprise-level firewall that acts as an additional layer of protection against any potential threats or malicious activities. It is also worth noting that Players Palace Casino operates under the strict regulations and guidelines set forth by the reputable jurisdiction of Kahnawake. This means that the casino is legitimate and holds a valid and recognised license to offer online gaming services. By adhering to these regulations, Players Palace Casino is committed to ensuring the utmost security and protection of its players’ personal information and funds.

Players Palace Casino founded in 2006
Online since 2006

18+ years online

Casino owned by Fresh Horizons Ltd.
Owner Fresh Horizons Ltd.


Certified and regulated
Certified by Kahnawake Gaming Commission

Regulated and legit

Operates in multiple countries
Operates in 10+


Scored as Scammy
Trust Score 2.3 / 10


us us flag

Players Palace Casino is available in USA

Restricted Countries

Andorra , Anguilla , Antarctica , Argentina , Bahamas , Belize , Bermuda , Botswana , Bouvet Island , British Indian Ocean Territory , Brunei Darussalam , Colombia , Djibouti , Egypt , Falkland Islands , Faroe Islands , French Southern Territories , Gambia , Greenland , Guadeloupe (French) , Guernsey , Guyana , Heard Island and McDonald Islands , Laos , Macedonia , Martinique (French) , Montserrat , New Caledonia (French) , Polynesia (French) , Reunion (French) , Saint Helena , Saint Kitts And Nevis Anguilla , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent And Grenadines , Solomon Islands , South Georgia And South Sandwich Islands , Tokelau , Tonga , Turks and Caicos Islands , Tuvalu , USA Minor Outlying Islands , Vanuatu , Vatican , Virgin Islands (British) , Wallis and Futuna Islands , Aland islands , Curacao , French Guiana , Sint Maarten , Saint Martin (French part)

Players Palace Casino is open to these countries:


Customer Support

Players Palace Casino provides two primary methods for contacting their customer support team, including live chat and e-mail, which are both accessible 24/7. In order to talk to a customer support representative, you first have to interact with a live-chat bot. Although this can sometimes be bothersome and confusing, they are very helpful and kind once you finally connect with a real agent. If you think your question can be answered without contacting the support team, you can check the FAQ page on the site, which provides detailed information.

Online Chat Support Available
Online Chat 24/7

Players Palace Casino Email Support
Email support 24/7

Support Rated As Be careful
Support rating 4.9

Be careful

Players Palace Casino Website Languages
Languages Danish, English 2

Layout and Navigation

Players Palace Casino has been in operation for a long time and has successfully adapted to changes. They have a convenient mobile site for customers who want to play games while away from home. The mobile site has a different design than the desktop site and is actually easier to use. The instructions are clear, and although some design features may seem outdated, it still provides a good casino experience. The website is compatible with both Android and iOS devices and has been designed to look good on different screen sizes. Most of the games on the site function the same as they would on a computer.

Mobile Casino

Today, many individuals favour the convenience of playing their beloved games on the move through their portable gadgets. This is precisely why Players Palace casino takes pride in offering a single website that is adaptable to all screen sizes, including smartphones and tablets. As it is widely recognised, Microgaming has devoted considerable effort to creating a multitude of games that are specifically tailored for mobile platforms, ensuring that players can indulge in their gaming experience without encountering any compromise in terms of the exceptional quality or seamless performance that they have come to expect. The mobile site’s design is slightly altered, and it could offer a more user-friendly experience.

iphone and ipad compatible


android mobile devices compatible


windows mobile devices compatible


Players Palace Casino Mobile Version
The bottom line

Although Players Palace is not considered the top or largest online casino, it does have its unique features. The website’s slightly outdated design adds a nostalgic touch to the overall experience, yet it can also make the interface appear slightly crowded on occasion. The range of games available at this gambling site is not extensive, but it is reliable and of good quality. Additionally, the welcome bonus offered to players is quite generous. However, one issue that arises is the lack of clarity surrounding certain terms and conditions when it came to banking and fees. Ultimately, this site has pros and cons, and whether or not players will have a positive or negative experience largely depends on their preferences.

About the author

Stan / Casino expert

last updated

Stan is the one that founded back in 2018. He is really passionate about fair-play in online casinos, transparency and responsible gaming.


Players Palace is legit as they have a Kahnawake Gaming Commission license.

Bitcoin is not accepted.

Yes, you can play at Players Palace on your phone.

Bonus codes are not required.

Players Palace is available in English.

Verification docs at Players Palace

To verify your account, you will need to provide proof of identity, proof of address, and proof of funds. The specific documents required may vary depending on the deposit method you used. To complete the verification process, you must upload the documents, go to your profile, and select the documents tab. From there, you can choose the document type, select the file, and verify it. For bank verification, you will need to provide a bank statement or official document that clearly shows your IBAN and account holder’s name.

Verification time

It may take up to 48 hours for these docs to be verified.

VIP Program

This particular online casino is an additional website for the Casino Rewards group. As a result, you can enjoy fantastic loyalty rewards whenever you return to the site. As soon as you open an account, you will accumulate points when you place bets on the various supported games. These points can then be exchanged for bonus cash that can be used to play even more games. Additionally, you will discover that there are multiple tiers within the program, each offering its own set of enticing benefits. Within this program, you can expect to receive complimentary spins on carefully reviewed slot games, expedited withdrawals, exclusive reload bonuses, dedicated account managers, and a wide array of other exciting perks.


Welcome Bonus up to €500


The main problems we found with this online casino website are the lack of regular bonuses, limited games library and the lack of clarity regarding payments. Fees may apply, but it needed to be made clear what can be expected. When it comes to the library, it has a bit over 500 games, which needs to be improved compared to other platforms, which offer thousands of games. Furthermore, they work with a single-game software provider, and although Microgaming are well-established and trustworthy, adding more software providers to the list would be nice.

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