Pandajack24 Casino Review

When it comes to managing your funds at Pandajack24 Casino, the experience is a bit of a mixed bag. On one hand, the basics are covered; on the other, the lack of diversity and flexibility in payment options leaves much to be desired.

Currently, the casino only supports credit and debit card transactions for both deposits and withdrawals. While this may suffice for casual players or those just starting out, it’s hardly comprehensive enough to meet the needs of a broader, more diverse audience. High rollers, crypto users, and e-wallet enthusiasts will likely find this limiting. That said, the casino has acknowledged this shortfall and claims to be actively working on introducing additional payment methods, including e-wallets and cryptocurrencies. Considering the platform is still fresh on the market, this gap is somewhat forgivable — but only for now.

Currently, the casino only supports credit and debit card transactions for both deposits and withdrawals. While this may suffice for casual players or those just starting out, it’s hardly comprehensive enough to meet the needs of a broader, more diverse audience. High rollers, crypto users, and e-wallet enthusiasts will likely find this limiting. That said, the casino has acknowledged this shortfall and claims to be actively working on introducing additional payment methods, including e-wallets and cryptocurrencies. Considering the platform is still fresh on the market, this gap is somewhat forgivable — but only for now. In time, players will expect more.

On the deposit front, the minimum required amount is set at $10, which is both fair and in line with industry standards. Players can currently deposit via bank transfer — which technically has no upper limit — though there is a standard cap of €2,500 per transaction, applicable across all deposit types. This ceiling should suffice for the majority of players.

However, if you’re using Visa or Mastercard, the situation becomes more restrictive. Deposits via credit or debit card are capped at a mere $100 per transaction. This low ceiling is likely to frustrate seasoned players and is a hard sell for high-stakes gamblers who prefer to fund their accounts with larger sums in fewer moves.

Another point worth noting — and somewhat puzzling — is the absence of any clearly stated rollover requirement on deposits. In the world of online gambling, this is a standard measure meant to prevent money laundering or abuse of financial systems. While it’s possible that such a requirement is enforced behind the scenes, its omission from the terms adds an element of opacity that could raise concerns for more informed users.

Withdrawals, unfortunately, don’t offer much of a reprieve. At present, they can only be processed manually, and players are limited to one withdrawal per day. While the single withdrawal per day might not be a deal-breaker on its own, it becomes more problematic when you look at the restrictive limits in place.

The minimum withdrawal amount is $20, which is perfectly reasonable. However, the maximum per transaction is set at just $90. This is, frankly, one of the lowest caps we’ve seen and falls short of accommodating even casual players, let alone high rollers or jackpot winners. These restrictive per-withdrawal limits are softened slightly by the broader withdrawal caps:

• $500 per 24 hours
• $3,500 per week
• $15,000 per month

While the weekly and monthly limits are in line with other mid-tier platforms, the daily cap feels unnecessarily tight and could easily become a source of frustration for more active users.

On the bright side, Pandajack24 does not charge any internal fees for either deposits or withdrawals. That’s a welcome touch. However, players should be aware that third-party providers (such as banks or card processors) may impose transaction or currency conversion fees, so it’s wise to double-check with them before initiating any transfers.

In conclusion, Pandajack24 offers the bare essentials when it comes to banking, but it doesn’t yet provide the kind of flexibility that modern online gamblers have come to expect. The minimum limits are fair, but the maximum caps — particularly for withdrawals — are disappointingly low. Coupled with a lack of alternative payment methods, the current setup could discourage returning players. Hopefully, the promised rollout of additional options will arrive soon, because until then, the platform’s financial ecosystem remains one of its weakest points.

Inactive Accounts

At present, Pandajack24 Casino’s terms and conditions make no mention of an inactive account policy. This could mean that the casino takes no action against dormant accounts—such as charging administrative fees or suspending access. However, the lack of clarity may also suggest that such a policy exists but isn’t disclosed, which raises concerns about transparency.

Without clear communication, players are left uncertain about what might happen to their funds or account status during prolonged periods of inactivity. For a platform aiming to build trust, this is an area that would benefit greatly from explicit guidelines.

Pandajack24 Casino is owned and operated by Graucus Trade Ltd, a limited liability company registered in Hong Kong under registration number 74414217. The company’s official address is listed as Unit 1411, 14th Floor, Cosco Tower, 183 Queen’s Road Central, Sheung Wan, Hong Kong, 999077—a detail that adds a degree of corporate transparency.

The casino holds a gaming license issued by the Tobique Gaming Commission (TGC), license number 10—a detail we independently verified through the commission’s official registry. While holding any license is certainly a baseline requirement for legitimacy, it’s worth noting that TGC is a relatively new and lesser-known regulatory body. It does not provide the same rigorous oversight or consumer protection as more established authorities like the UK Gambling Commission or Malta Gaming Authority. As a result, we advise players to proceed with caution, particularly when dealing with disputes or issues requiring regulatory intervention.

On the security front, Pandajack24 does a commendable job of protecting user data. The platform uses advanced encryption technologies and strict access controls to secure personal, financial, and technical information. Data is collected responsibly—only what is necessary for account management, legal compliance, and service improvement—and shared strictly with trusted partners or legal authorities when required. Importantly, players have the right to access, update, or delete their data, and information is only retained for as long as it serves a functional purpose.

Pandajack24 also promotes a healthy gambling environment through its responsible gambling tools. Players can set deposit, loss, and session time limits, or opt for self-exclusion if needed.

The platform actively encourages self-awareness by educating users on the risks of gambling, advising against playing under the influence or chasing losses, and linking out to professional support organizations for those in need. These tools reflect a commendable commitment to player welfare, even in the absence of a top-tier license.

Lastly, it’s important to note that Pandajack24 is not available in the following jurisdictions: Afghanistan, Canadian Provinces of New Brunswick and Ontario, China, Cuba, Central African Republic, Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, UK, USA, Yemen, Venezuela.

In summary, while the licensing may not be the strongest point, Pandajack24 demonstrates solid operational transparency, user protection, and responsible gaming practices.

At PandaJack24, player satisfaction and support are positioned as top priorities. Whether you’re facing a technical issue, have a question, or just want to share feedback, the casino provides multiple ways to get in touch. For non-urgent inquiries, players can email the support team at [email protected], with a stated response time of within 24 hours.

For more immediate concerns, live chat support is advertised as available 24/7. However, during our testing, we encountered a notable drawback—instead of reaching an agent, we received an automated message stating that all agents were busy or unavailable, prompting us to submit a support ticket instead. This experience fell short of expectations and highlighted a gap between advertised service and actual availability.

On a more positive note, the site includes a comprehensive FAQ section that covers common questions and offers useful self-help resources. This is especially handy for players who prefer to resolve issues independently.

While the intention behind PandaJack24’s support system is clear and appreciated, there’s room for improvement—particularly in delivering the round-the-clock assistance that’s promised.