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NeonVegas Casino Review

Be careful 4.5/10


Slots & table games


minimum deposit

no information

minimum withdraw

NeonVegas Casino

Why not recommended

  • Few countries eligible for the welcome bonus
  • Customer support for registered customers only
  • Limited payments information

welcome bonus

Welcome Bonus Package of up to $500

18+ | New Customers Only | T&C Apply
⭐ Website:
🤝 Owner:Betpoint Group Ltd
🆕 Online since:2020
⭐ Trust score:4.4 / 10
👍 Licence: MGA
Deposit Methods
  • Great game selection
  • Few countries eligible for the welcome bonus
  • Customer support for registered customers only
  • Limited payments information

NeonVegas Casino - Video Review

NeonVegas Casino Review

NeonVegas is a casino that welcomed its first players in 2020. As you might have assumed, neon colours prevail in the design, but you are probably more interested in finding out more about bonuses, game variety and withdrawals, so let’s get started and see if it is worth it to become a Neon Vegas casino customer.

Today’s bonus


Welcome Bonus Package of up to $500

Welcome Bonus Package, Drops and Wins, and more

Truth be told, we have seen more generous new casinos. At the time of writing, NeonVegas offers a welcome bonus package of up to $500. That would have been pretty awesome if it wasn’t for the handful of countries whose residents are eligible for claiming that bonus – Norway, Finland, Germany, Austria, Canada, Iceland, Japan, Luxembourg, Malta, and New Zealand. Even if you reside in an eligible country, keep in mind that Skrill, Neteller and paysafe depositors cannot claim the bonus.

To convert your bonus funds into real money, you need to meet a 20x wagering requirement. It is lower compared to the 35x requirement most casinos set, but if you claim the max bonus amount of $500, you need to wager $500x 20x =$10,000 to make the $500 withdrawable. What is worse, you have only two days to clear the wagering requirements or else your progress is void and the bonus is removed from your account.

The other deposit bonuses come with 50x wagering attached and you have 21 days to clear the wagering requirements.

If you reside in a country where the welcome bonus is unavailable, you can take advantage of daily spins and Prize Drops and Wins promotions.

Game Selection

The game selection is pretty vast, although some games might not be playable from your country. The good news is that you can try most of them in demo mode even before you have an account and check how well they run on your device. The casino works with big and small scale game suppliers, so you will surely have a bunch of titles that meet your criteria of theme, volatility, and payout potential.

Apart from a huge variety of slots, you can also play video poker, live casino games, and table games against software.

You can filter the games by provider or use the search bar to find a game or studio you have in mind.

Games Score

Total Games

NeonVegas Casino Mobile Games

Mobile Games

NeonVegas Casino Live Games

Live Games

Slots to try for a demo play or real money at NeonVegas Casino

Game Suppliers

Some of the game studios the casino works with are Pragmatic Play, Play’n GO, Red Tiger, NetEnt, Relax, Evolution, Blueprint, Microgaming, Quicksipn, iSoftBet, Betsoft, Booming, Thunderkick, Elk, JFTW, Playson, Foxium, Rabcat, Slingshot, Triple Edge, MaxWin, Fantasma.

Deposits and Withdrawals

The available payment methods vary from country too country but in all cases, you will have a decent selection of convenient deposit options. Some of the supported payment processors are Bank Transfer, VISA debit/credit cards, MasterCard, Skrill, Neteller, Instadebit, iDebit, ecopayZ.

There is not a specified minimum deposit and minimum withdrawal, but judging from our experience, the minimum deposit can be as low as $5 for some payment methods. The max amount you can cash out is $5000 per day.

There is 72-hour pending period during which you can cancel your withdrawal and continue playing with your funds. That’s not something we recommend you to do, though. If you want to keep playing, make a new deposit instead of risking the funds you have already won.

Sadly there are no details about payments, and the worst of all is that we could not get in touch with a customer care agent to request payments information on your behalf. What we know for certain is that to be able to request a withdrawal you need to play through thee deposited amount at least once. Failing to do that results in withdrawal fees.

Return to Players percent
RTP 53%

Depending on game played

NeonVegas Casino Minimum deposit
Minimum Deposit $5

* Depending on currency

NeonVegas Casino minimum and maximum withdraw
Minimum withdraw no information

Fair enough

NeonVegas Casino cashout time
Payout time varies

Might vary for some payment methods

NeonVegas Casino RTP
Payment score 4.7

Be careful

Withdraw Methods

Bank transfer, ecopayZ, iDebit, Instadebit, Maestro, MasterCard, Neteller, Skrill, Visa


Security and Licensing

The casino is operated by Betpoint Group Ltd., a company registered in Malta and holding a MGA license, which means that it has passed through rigorous checking procedures and customers may rest assured they play at a safe online gambling environment.

NeonVegas Casino founded in 2020
Online since 2020

3+ years online

Casino owned by Betpoint Group Ltd
Owner Betpoint Group Ltd


Certified and regulated
Certified by MGA


Operates in multiple countries
Operates in 20+


Scored as Be careful
Trust Score 4.4 / 10

Be careful

us flag

NeonVegas Casino is not available in United States

Restricted Countries

Afghanistan , Algeria , American Samoa , Angola , Antigua and Barbuda , Argentina , Australia , Bahamas , Barbados , Belgium , Benin , Bolivia , Botswana , Bouvet Island , Brazil , British Indian Ocean Territory , Bulgaria , Burkina Faso , Burundi , Cambodia , Cape Verde , Central African Republic , Chad , China , Congo , Cuba , Cyprus , Czech Rep. , Democratic Republic of Congo , Denmark , Ecuador , Egypt , Eritrea , Estonia , Ethiopia , Falkland Islands , France , French Southern Territories , Gambia , Ghana , Gibraltar , Greece , Greenland , Guam (USA) , Guernsey , Guinea , Guinea Bissau , Guyana , Haiti , Hong Kong , Hungary , India , Iran , Iraq , Ireland , Isle of Man , Israel , Italy , Jamaica , Jersey , Kazakhstan , Kenya , Korea, North , Korea, South , Kuwait , Laos , Latvia , Lebanon , Lesotho , Liberia , Libya , Lithuania , Madagascar , Mali , Marshall Islands , Martinique (French) , Mauritius , Mongolia , Montserrat , Morocco , Mozambique , Myanmar , Nepal , Netherlands , Netherlands Antilles , New Caledonia (French) , Nicaragua , Niger , Nigeria , Northern Mariana Islands , Pakistan , Panama , Philippines , Portugal , Puerto Rico , Reunion (French) , Romania , Russia , Senegal , Sierra Leone , Singapore , Slovakia , Slovenia , Somalia , South Africa , South Georgia And South Sandwich Islands , Spain , Sri Lanka , Sweden , Switzerland , Syria , Tajikistan , Tanzania , Trinidad and Tobago , Tunisia , Turkey , U.K. , Uganda , Ukraine , USA , USA Minor Outlying Islands , Vanuatu , Yemen , Zambia , Zimbabwe , Cote D’ivoire , Curacao , Serbia , French Guiana , Palestine , Guadalupe , Belguim

NeonVegas Casino is open to these countries:


Customer Support

You can get in touch with customer support every day from 09:00 AM to 01:00 AM CET. Or at least these are the specified working hours. Unregistered customers cannot get in touch with customer care agents, but even after registration, we could not find a live chat button.

Email communication is also possible at any time, but we cannot confirm what the response times are.

Online Chat Support Available
Online Chat 09:00 AM to 01:00 AM CET

NeonVegas Casino Email Support
Email support 24/7

Support Rated As Scammy
Support rating 1

We could not contact them

NeonVegas Casino Website Languages
Languages 4 English, German, Swedish, Finnnish

Layout and Navigation

NeonVegas has a standard layout with the most important tabs placed at the top of the main page. If you scroll down a bit, you will see the game categories, as well as previews of the latest added games. General terms, bonus terms, licensing information, etc. is found at the bottom of the main page.

It is a nuisance that unregistered customers do not have access to the live chat support, but more on that later.

Mobile Casino

There is no native app you can download, but the good news is that the games are instantly accessible via your mobile browser and they are playable from any Android or iOS-run device.

Although not all games are available in demo mode before you open an account, you can still try some of them and get an idea how well they would run on your device.

Neon Vegas Casino - Mobile Version
The bottom line

Its been a while since NeonVegas has accepted its first customers, but there are a few shortcomings that need to be addressed. The unattractive bonuses, combined with lack of customer support for non-registered customers and lack of payments information are the main reasons why we consider it a mediocre release that pales in comparison with the best new casinos.

About the author

Pettie author

Pettie Iv / Head of content

Pettie is really passionate about delivering the best reviews in an easy to understand language & way.

NeonVegas Casino Review

NeonVegas is a MGA licensee, which increases the odds of being a legit online casino. However, it has quite a lot of shortcomings you just do not have to put up with when there are so many better options.

The casino offers a welcome bonus package of up to $500, but there is a handful of countries whose players are eligible for claiming it.

At the time of writing, there is no free cash bonus.

You can play slots, table games, live casino games, video poker.

Even if you manage to access the site from a restricted country, you will have your winnings void and your account closed once the management finds out about the Terms’ abuse.

NeonVegas Casino Reviews by players

Rate NeonVegas Casino and write a review

  1. J

    no flag


    no flag player from Norway

    Reviewed on 02/11/2021 at 2:48 pm

    Reviewed NeonVegas CasinoRated with 1 star(s)

    What I liked?


    What I didn’t like:

    SCAM!! STAY AWAY!!! Depositet to make use of their bonus offer. Nowhere does it say that the to get the bonus you must wager your own money (not the bonus money as you will not get them anyway)….never seen a clearer daylight robbery. STAY AWAY!!!

  2. KM

    ca flag

    Karmen Mcleod

    ca flag player from Canada

    Reviewed on 09/27/2020 at 8:54 pm

    Reviewed NeonVegas CasinoRated with 1 star(s)

    What I didn’t like:

    I have been trying for almost 2 weeks to get my payout and yesnits the same as previous complaints constantly talking with customer care but nothing resolved

  3. r

    ca flag


    ca flag player from Canada

    Reviewed on 09/12/2020 at 3:44 pm

    Reviewed NeonVegas CasinoRated with 1 star(s)

    What I didn’t like:

    I requested a withdraw of 1150.00 cad and chatting every day with them has been excuses after excuses terrible casino please avoid playing at neon vegas casino

  4. j

    ca flag


    ca flag player from Canada

    Reviewed on 09/01/2020 at 12:22 pm

    Reviewed NeonVegas CasinoRated with 1 star(s)

    What I didn’t like:

    they never paid me, I have been trying to withdraw my winnings for 2 1/2 weeks now and they lie one lie after another lie. First they said my Mcrd declined the credit, after calling my CC company they said no such thing has ever entered our system and we would never refuse a credit.

  5. j

    ca flag


    ca flag player from Canada

    Reviewed on 08/31/2020 at 8:34 pm

    Reviewed NeonVegas CasinoRated with 1 star(s)

    What I didn’t like:

    never pay out was trying for over two weeks to get paid , they said my credit card refused the credit of 5k after calling credit card company they was no such credit applied to my card, they try to to a bank transfer impossible. F…U NEON.

    1. P

      no flag

      Øystein Pedersen

      no flag player from Norway

      Reviewed on 09/03/2020 at 4:13 pm

      Reviewed NeonVegas CasinoRated with 1 star(s)

      What I liked?

      Did u get your money or still missing money?

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