Mazi.Game Casino Review

The payment policies of Mazi.Game are highly restrictive. Only crypto is accepted, making Mazi.Game unsuitable for many players out there. As a matter of fact, one is still allowed to buy crypto via Visa or Mastercard and deposit the money, but that doesn’t solve the problem. When it’s time for withdrawals, players will still need crypto wallets to get their cash. This may put many in an uncomfortable situation where they will need to download crypto wallets, install, make accounts, and so forth. Good casinos offer plenty of funding methods, including cards, online banking, e-wallets, crypto, prepaid cards, mobile solutions and even more options. Mazi.Game doesn’t do so, and we cannot consider it a good casino.

The particular crypto coins players can use for deposits are those – USDT, BNB, ETH and MAZI (MaziMatic). The latter is a real crypto released by the company that created the casino. Just for your information, it’s a BNB token that has already lost 99% of its value. It has tanked for real.

There are some positive aspects to discuss, though. The minimum deposit is just $10 by using crypto, which is a favourable amount making Mazi.Game an affordable casino. Maximum deposit amount is up to $2000 per transaction, but daily, weekly or monthly limits are not discussed.

As for withdrawals, the minimum amount is still favourable, at $10, matching the deposit requirement. Withdrawal methods for cashing out include the same ones used for deposits – USDT, BNB, ETH and MAZI. The maximum withdrawal per month cannot exceed $10,000, which comes as an acceptable cap, but not very relaxed. Some casinos allow up to $50,000 or $100,000, while others may let you withdraw as much as $5000 per day.

Withdrawal request processing times were not explicitly discussed by the casino, but it shouldn’t take more than 72 hours, which is the acceptable time frame in the industry. As a matter of fact, Mazi.Game should be much quicker, given that it uses crypto, and for digital coins requests should be processed within 24 hours at most. As for fees, Mazi.Game generally does not impose withdrawal fees, but charges may become payable if the so-called rollover is not met.

The rollover requirement is an AML measure that requires all deposits to be wagered before withdrawal. In most cases, casinos want from players a one to three times play through, and Mazi.Game is within standards – 1 time is required. If players cannot wager their deposits once before withdrawal, a fee of 8% with a minimum sum of $4.

Inactive Accounts

According to Terms of Service, accounts with no login for 12 months will be put dormant, and a monthly administrative fee will apply. The charge is $5, putting Mazi.Game in line with the industry standards. Other casinos typically let 6 to 12 months to pass, and the charge accounts with $5 to $10. Mazi.Game’s approach is not optimal, but it’s still acceptable and fair.

Mazi.Game states that it’s owned by Blockchain Gaming Solutions N.V., a company registered in Curacao. The casino also claims to be licensed in Curacao under license 365/JAZ, but that’s not true. It could have been licensed before, but CGCB, the gaming authority in Curacao, now single handedly issues licenses, and Mazi.Game has none. The casino practically operates unlicensed, making it a risky option for players.

Gaming licenses are a must nowadays, and every casino launching its services should have one granted. The lack of a license means that many international gaming regulations may be breached, putting players in significant risks. Those risks can involve a lack of self-exclusion, poorly regulated payment services that may lead to losses, possibility that games with unfair outcomes are offered and other similar dangers. As a matter of fact, if you have problems with Mazi.Game, you won’t have a chance to request a dispute resolution mechanism.

Customer support of Mazi.Game includes a live chat that’s allegedly available 24/7. We contacted them, but we didn’t get a response. Instead, we were informed that everyone’s busy, asking us to leave our message so that it’s looked upon later. We weren’t really satisfied with our experience with customer support. One can also get support by writing to the email of the casino – [email protected].

All in all, we won’t be surprised to see that Mazi.Game is dishonest again. They falsely claimed that they are licensed, and we couldn’t confirm that their live support is actually 24/7. This one is a minor issue, but it’s still a problem, and yet another instance when Mazi.Game makes false claims.