There are multiple ways to deposit funds on Marsbet, however, the majority of these are eWallet services. The website does not seem to accept payment directly from debit or credit cards. The methods you can use include Neteller, Skrill, EcoPayz, Perfect Money, Union Pay, Piastrix, and promo codes. There are also several cryptocurrencies that can be used to deposit, including Bitcoin, Ethereum, and the Cryptopay service. The minimum accepted amount is usually €5, except for Union Pay, where it is €20. Processing should always be free and will usually be instant. Supported currencies include EUR, RUB, TRY, USD, GBP, and BRL.
As for withdrawals, here you can use Neteller, Skrill, EcoPayz, WebMoney, Piastrix, Bitcoin, Ethereum, Cryptopay, or you can use Marsbet’s internal transfer service to send funds to a friend’s account on the website for free. The minimum amount you can withdraw varies depending on your chosen service, however, it is usually between €20 and €50. The only exception to this is the internal transfer system, which has a minimum of €5. There is also a maximum per day that is usually €100,000. This is very generous and will allow you to withdraw quite a lot of money. Processing is free once again, but this time it will take a couple of hours to go through.
Marsbet is licensed by the Curacao eGaming Authority. Although this is an established regulator, it does not provide the same level of security as mainland alternatives. It is widely known for its history of not getting involved in cases where casinos have refused to pay out winnings to players. This means that you won’t have anyone to back you up, should it happen to you, and will be at the mercy of the casino. Furthermore, the regulator has lower standards and fees than many others, which can have the effect of emboldening operators. As a result, many of them often set unfair terms that pressure players into gambling excessively.
You can get in touch with the support staff via either email or online chat. The contact address can be found at the bottom of the page, alongside several social media links. Meanwhile, the chat feature is located in the bottom-right corner and allows you to start a direct conversation with a support agent. While wait times are very reasonable, the service does have limited working hours. It is available between 8 AM and 3 AM GMT. Outside of these hours, you can submit a message, and they will get back to you as soon as possible.