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LeoVegas Casino

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LeoVegas Casino Review

Excellent 9.5/10

LeoVegas Casino

Website:

Owner:

LeoVegas Gaming Ltd

Online since:

2012

Trust score:

10 / 10

Licence:

DGA, MGA, UKGC

Deposit Methods
Languages
Currencies
Pros
  • Mobile friendly
  • Secure to play
  • Excellent game variety
Cons
  • Live casino bonus subject to high wagering requirements (70x)
  • Mixed responses for the customer support

About LeoVegas

LeoVegas is an award-winning, instant-play online casino that puts a strong emphasis on the mobile offering. It gave its baby roar in 2013, but we haven’t done business with it since mid-2015. Back then, we stumbled upon hideous customer service and agents who can hardly speak English. A few years later, we decided to come back and see if anything has changed for the better. To our surprise, we talked to genuine, competent, friendly customer care agents. It is safe to say that LeoVegas has improved its customer service. Upon checking out the site, we have also discovered that LeoVegas has made some subtle, yet essential quality of life changes to ensure players’ positive experience.

Leo Vegas Look & Feel

Now, let’s scrutinise LeoVegas online casino and see where it excels and in which areas it miserably fails.

LeoVegas Bonuses

Apart from the weekly, monthly promotions, and cash birthday bonuses for VIP players, LeoVegas has welcome bonuses for the casino, live casino, and sportsbook, respectively. It is among the casinos that offer free spins upon sign up, too. You also qualify for a 100% match deposit bonus that goes up to £400. There is a separate welcome bonus for live casino games, and yet another bonus for placing your first sports bet.

Please note that your free spins will be credited to your account over several consecutive days. All bonus money and any winnings associated with it, become cashable when you meet the 35x wagering requirement within a month. Beware the excluded games that have zero contribution to meeting the wagering requirements.
Also, keep in mind that players depositing via Skrill or Neteller are not eligible for receiving a welcome bonus unless otherwise specified.

Today’s bonus

WELCOME BONUS

Up to £400 in Welcome Bonus Offers + 100 Spins

T & C Apply

If you request a withdrawal and you still have unused bonus money in your account, the remaining amount will be forfeited.

It is a pity that the free spins value is £0.10, so you are not likely to score a mega win as soon as you create an account, but the free spins give you the chance to see if you like playing at LeoVegas or not.
If you qualify for free spins, and you win, you use your own funds instead of the amount you have just won. The trick is to have a zero balance to be able to use the bonus money.

LeoVegas Game Selection

LeoVegas lends its games from a long list of software providers – NetEnt, Play’n’Go, Yggdrasil, Red Tiger, to name a few. You can try the games in fun mode if you create an account or log into your existing one. If you are a new customer, make sure you leave a valid phone number, as it will be used for account verification purposes.

LeoVegas has undergone some considerable changes since its establishment – there is no two ways about it. One of those changes is the game selection that has been constantly growing over the years. Although it is difficult to tell how many games are currently available, their number must be well over 1000.

Live casino at LeoVegas

Live casinos have taken the industry by storm and today, you will hardly find a respected online casino that lacks a live dealer section. LeoVegas is considered a trusted provider of online casino games and as such it offers live streamed table games, mainly powered by Evolution Gaming. Once you set up your account, you gain access to several types of baccarat, roulette, blackjack, as well as live card games.

Games Score
1000+

Total Games

LeoVegas Casino Mobile Games
1000+

Mobile Games

LeoVegas Casino Live Games
100+

Live Games

Slots to try for a demo play or real money at LeoVegas Casino

Sportsbook

Horse racing, volleyball, water polo, tennis, football, rugby, surfing, trotting, greyhounds, cycling, are come of the sports you can wager on at LeoVegas.

Software providers

Wide variety of your favorite software providers. Great game play on all devices.

LeoVegas deposits and withdrawals

LeoVegas is available in a pretty small number of countries and therefore, it supports only the most widespread methods of these countries. The available deposit methods are: Visa/ Mastercard, Neteller, Skrill, PayPal, Paysafecard.
You can withdraw your funds to Visa/ Mastercard, Neteller, Skrill, PayPal, Trustly (Bank). Please note that you have to withdraw via the method you used for depositing. In case you choose to deposit via paysafe, you will have to cash out your winnings via Trustly (as confirmed by LeoVegas customer support).

As far as currencies go, you need to set up your account in the currency of the country you reside in. For example, if you are located in the UK, you cannot deposit in EUR. You have to go with GBP.

The minimum deposit is £10, so is the minimum withdrawal. Deposits are usually instant, but withdrawals may take up to five days. The max amount you can withdraw at once is £4000. You are allowed to initiate 3 withdrawals per month free of charge. After that, you are supposed to pay a £3 fee.

Return to Players percent

RTP

88%

Depending on software provider

LeoVegas Casino Minimum deposit

Minimum Deposit

$/€/£10

$/€/£

LeoVegas Casino minimum and maximum withdraw

Minimum withdraw

$/€/£10

maximum £4000

LeoVegas Casino cashout time

Payout time

12 hours

Or more depending on payment method

LeoVegas Casino RTP

Payment score

9.7

Very good

Deposit Methods
Withdraw Methods
Currencies

Is it safe to play at LeoVegas?

LeoVegas is among the online casinos where security is a top priority. Every respected site, handling sensitive personal and banking information has a SSL certificate and LeoVegas is not an exception. You may rest assured your password, phone number, credit card details, and personal address are inaccessible to ill-intended people. In addition, the casino holds licenses from the Malta Gaming Authority (MGA), United Kingdom Gambling Commission (UKGC), a remote bookmakers licence from the Irish authorities, and yet another casino license issued by the Danish Gambling Authority. The gambling commissions regularly check if the random number generator (the software that determines the outcome of each spin) is actually random and fair.

If the information above has sparked your interest, you must be thinking about creating an account. Well, hold on. There is a pretty long list of restricted countries. As a matter of fact, it is a way easier to give you a list of the countries whose players are allowed to create an account: UK, Ireland, Holland, Sweden, Canada, India, Norway, Germany, Austria, Denmark, Finland, New Zealand, Switzerland, Italy, Malta, Luxembourg, Liechtenstein, and Gibraltar.
In other words, if you do not live in one of these jurisdictions, you cannot play at LeoVegas. Even if you create an account, your winnings will be forfeited and your account closed, once the LeoVegas officials find out you are playing from a restricted country.

Speaking of security and fairness, we cannot skip the fact that LeoVegas is among the casinos that take the responsible gambling very seriously. What’s more, the casino has an agreement with GamBan. The latter is a blocking tool that helps you know your limits. If you have an account at LeoVegas, you will have free access to GamBan for 12 months as long as you use the promo code “leovegas2018”. It remains to be seen if the agreement between the GamBan and LeoVegas will be renewed for the years to come.

LeoVegas Casino founded in 2012

Online since

2012

6 years +

6 years +

Casino owned by LeoVegas Gaming Ltd

Owner

LeoVegas Gaming Ltd

Verified

Certified and regulated

Certified by

DGA, MGA, UKGC

100% secured

Operates in multiple countries

Operates in

10++

And growing

Scored as Rarely seen!

Trust Score

10 / 10

Excellent

Restricted Countries

Armenia

, Australia

, Belarus

, Bosnia-Herzegovina

, Bulgaria

, China

, Comoros

, Croatia

, Czech Rep.

, Denmark

, Estonia

, France

, French Southern Territories

, Georgia

, Greece

, Hungary

, India

, Indonesia

, Iran

, Ireland

, Italy

, Korea, North

, Korea, South

, Latvia

, Lebanon

, Lithuania

, Martinique (French)

, Mauritius

, Mayotte

, Moldova

, Netherlands

, Netherlands Antilles

, New Caledonia (French)

, Pakistan

, Poland

, Polynesia (French)

, Portugal

, Reunion (French)

, Romania

, Russia

, Saint Pierre and Miquelon

, Slovakia

, Slovenia

, Spain

, Thailand

, Turkey

, Ukraine

, USA

, USA Minor Outlying Islands

, Virgin Islands (USA)

, Wallis and Futuna Islands

, French Guiana

, Guadalupe

Customer Support

It is all fun and games until you have to review the customer support at LeoVegas. The truth is that players have mixed feelings about it. Judging from our experience, LeoVegas used to have a terrible customer service at the beginning. A few years later, however, things have changed. Courtesy, friendliness, and expertise is what the customer care agents demonstrated.

You can contact them via live chat, phone, and email.

Well, as the main purpose of this review is to provide you with valuable, up-to-date information about the LeoVegas casino, we will not turn a blind eye to the disapproving comments regarding customer support.

Most of them are related to forfeited winnings and account verification issues. In brief, most negative reviews can be summarised as follows: “I send them the documents they require to approve my withdrawal, and they always find an excuse to keep the winnings.” Of course, if it happens to you to have £1000 forfeited, you have every right to be mad and define LeoVegas casino as a scam, but here is another point of view. What if LeoVegas has fallen a victim to unfair competitors who do not spare efforts to tarnish its reputation? There might be a grain of truth in the version that LeoVegas is way too strict when it comes to account verification and withdrawals, but the casino is licensed by 4(!) jurisdictions, which dramatically increases its chances of being a legitimate one. Plus, it has been on the market for several years. Scam casinos rarely make it to the first year before being reported and closed by authorities.

Online Chat Support Available

Online Chat

Yes

www.leovegas.com

LeoVegas Casino Email Support

Email support

24/7

support@leovegas.com

LeoVegas Casino Phone Customer Support

Phone support

24/7

0808 189 0184 / UK Toll-free

Support Rated As Rarely seen!

Support rating

10

Great support

LeoVegas Casino Website Languages

Languages

2

English, Swedish support

LeoVegas - "The Mobile Casino"

The mobile casino is something LeoVegas takes pride in. There are two separate native apps for casino games and sportsbook, respectively. Depending on the OS of your mobile device, you can find them on the iTunes or at the PlayStore. Just make sure your device is updated to the latest OS version otherwise some of the games may not run well.

Back in 2017, LeoVegas scooped the “Best native app” reward, so you may rest assured your mobile gambling experience will be taken to new heights. When you download the apps, you will enjoy HD quality live streaming and more than 1000+ games developed by the most popular software suppliers. You will qualify for the same bonuses you would have received in the desktop version.

If you are an iOS user, you can benefit from the Apple Pay deposit method.

Alternatively, you can play in your mobile browser and you will have access to your favorite games, although the app download has some perks such as a simplified navigation and opportunity to customise it as you please.

iphone and ipad compatible

IOS

android mobile devices compatible

Android

windows mobile devices compatible

Windows

The bottom line

Overall LeoVegas is a casino you can put your trust in. Needless to say, it has its weaknesses such as the lack of a downloadable version, the limited variety of payment methods, the large number of restricted countries and the occasional customer support issues. Nothing new under the sun.
Other than that, it provides you with more than 1000 slots and table games, that are optimised for mobiles. The secure online environment should not be underestimated either.

These should be reasons enough to push the spin button and see if LeoVegas is your new spot for fuelling your gambling passion.