As is the case with Dama’s many other casinos, this one also supports a vast number of payment systems. You can deposit funds via Visa, Mastercard, Maestro, Neteller, Skrill, Paysafecard, EcoPayz, Neosurf, Interac, Rapid Transfer, GiroPay, iDebit, Instadebit, and Bank Transfer. Several cryptocurrencies are also accepted through the CoinsPaid system. These include Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogecoin. The minimum amount you can add for all of these is €20, while the maximum is €4,000. All transactions are instant, and no extra fees apply. While setting up an account, you can set your preferred currency from a selection of EUR, USD, NOK, RUB, CAD, PLN, AUD, BTC, ETH, LTC, BCH, DOG, and USDT.
As for withdrawals, here, there is a more limited list of options that includes Visa, Mastercard, Neteller, Skrill, Neosurf, iDebit, Instadebit, EcoPayz, Bank Transfer, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Dogecoin. The minimum amount per transaction is generally €20 for all of the methods, except for Bank Transfers, where it is €500. Meanwhile, the maximum per transaction is €4,000 overall. There are also weekly and monthly limits set at €5,000 and €15,000, respectively. While the casino does not charge you for processing, transaction times can vary from instant to up to 7 business days. There is also a 3x wagering requirement on all deposited funds that needs to be cleared before withdrawal, otherwise you will be charged an extra fee. This is somewhat higher than the standard 1x most casinos utilize.
Because LadyHammer is owned by Dama N.V., it operates under the company’s Curacao license. While this does not mean that it is an inherently bad place to play, it does create a less safe environment. The Curacao eGaming Authority has somewhat lower standards than its counterparts, and as a result, casinos are able to get away with unfair terms. Furthermore, the regulator is known for not getting involved in disputes over delayed or refused withdrawal requests, so you won’t have any support if you ever find yourself in such a situation.
Customer Support is available on LadyHammer via both email and chat. The latter can be found in the support section at the bottom of the page and works as a contact form. Once you submit your query, the team will get back to you as soon as possible. Alternatively, you can start an online chat through the widget at the bottom-right corner of your screen. This is available 24/7, and wait times aren’t usually much longer than 5 minutes.