Two other distinct features of Dama casinos are their rich selections of payment options and crypto support. In this matter, Joo is no different. You can deposit funds to the website via Visa, Mastercard, Maestro, Skrill, Neteller, EcoPayz, WebMoney, Paysafecard, Neosurf, and Bank Transfer. However, those are only the fiat options. For cryptos, you have Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogecoin. The minimum deposit amount is the same for all services and is set at €20. All transactions are processed instantly, and there are no extra fees or charges attached. The website also supports various account currencies to help you avoid conversion fees. These include EUR, USD, NOK, RUB, CAD, PLN, NZD, JPY, AUD, BRL, BTC, BCH, ETH, LTC, and DOG.
Meanwhile, for withdrawals, your options include Visa, Mastercard, Skrill, Neteller, WebMoney, EcoPayz, Neosurf, Bank Transfer, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogecoin. The minimum here is also €20, except for Bank Transfers, where it can be between €100 and €500. There are limits on how much you can withdraw in a single week or month, set at €2,500 and €12,000, respectively. Processing is instant for the most part, however, with some methods, it can take up to 3 business days. Withdrawals are also free of any extra fees.
Joo Casino, like all of Dama N.V.’ websites, operates under the company’s Curacao eGaming License. This is the case due to the crypto support, as Curacao is the only regulator that issues licenses to such casinos. Although well-established over the years, Curacao is not generally regarded as one of the most secure amongst its peers. In fact, the regulator has a history of refusing to get involved in disputes over unpaid winnings. This means that you won’t have the backing of a regulatory body if such an issue should arise and will have to deal with it on your own. Curacao also has lower requirements and fees than its European counterparts, which makes it much more accessible to lower quality casinos.
You can get in touch with the support team at Joo Casino 24/7. You can do so via either email or online chat on the website. The latter of these should be located in the bottom-left corner of your screen and will connect you directly to a member of the staff. They will then assist you on the spot, and you won’t have to wait too long, as queue times are very reasonable. Meanwhile, the email option is also available on the website through the contact form found in the Support section. Lastly, Joo features an extensive FAQ section that will have answers to most general questions you might have.