Jet 10 casino accepts the most common payment methods including Visa, MasterCard, Instant Bank Trasfer, bitcoin, Ecopayz, Jeton, Neteller, Skrill, Yandex, Webmoney. As confirmed by the customer support agent Silvia, the minimum deposit is €20. The minimum withdrawal is €10. However, before you are allowed to request a withdrawal, you have to play through the deposited amount once.
In other words, if you deposit €20, place a €1 bet on a random slot and win €100, you are not allowed to withdraw your €100 unless you play through the €20 you deposited at least once. The funds rollover requirement is a disturbing trend among the new casinos, and it was one of the things we were looking for in the Terms and Conditions. As we could not find any information, we asked the customer support. However, we wonder how many new players would ask the same question before they make a deposit.
Jet 10 casino is operated by Continental Solutions Ltd B.V. a company holding a Curacao gambling license.
Curacao licensees are notorious for offering sub-par players’ protection and they are often accused of violation of the responsible gambling practices the EU regulators are enforcing. An example of such a violation is the €3 administrative fee for inactive accounts. If a player has neither closed their account nor logged in over the last 12 months, they need to log in and play through the remaining funds to avoid the fee.
According to information on the website, customer support is available 24/7. However, when we asked about their availability, the customer care agent told us that “The Customer Support is available during the day and evening. It’s not yet 24/7 but we are aiming to improve the availability.”