HighBet is compatible with lots of payment services for both deposits and withdrawals. For the former, you can use Visa, Mastercard, Klarna, Trustly, Skrill, Neteller, Much Better, EcoPayz, PayPal, Rapid Transfer, GiroPay, Interac, AstroPay, EUteller, EPS, Paysafecard, NetBanking, and Bank Transfers. The minimum deposit amount on the website is €10, and all transactions are instant. Additionally, there are no processing fees attached to deposits. When setting up your account, you will also be able to choose the currency on your balance. For this, you will have the options of EUR, USD, GBP, CAD, NZD, AUD, BRL, SEK, CLP, and INR.
For withdrawals, you can use Visa, Mastercard, Trustly, Skrill, Neteller, MuchBetter, EcoPayz, PayPal, Rapid Transfer, AstroPay, and Bank Transfers. The minimum amount here is still €10. However, there are limits on how much you can withdraw in a certain period of time. HighBet has a monthly cap on all withdrawals set at €7,000. Processing can take up to 7 business days to go through, and a fee may be applied by your service provider.
Since HighBet is owned by Aspire Global, it operates under the company’s Malta Gaming Authority (MGA) license. This is a very good sign, as the MGA is a highly regarded regulator in the industry. It has an impeccable track record of customer protection and security. If you ever run into any issues with a casino that is licensed by the island nation, you can always be assured that the regulator will provide you with all of the necessary support and backing. Additionally, the MGA has an extremely rigorous screening process for licensees, coupled with high fees. This makes it difficult to obtain a license from the regulator, and having one serves as a mark of quality for online casinos.
You can get in touch with the support team at HighBet through email or online chat. While the former is available at all times, the latter has more limited working hours from 8 AM until 12 AM CET, seven days a week. Choosing the chat will first take you through an FAQ section that will try to resolve your issue. If this is not enough, however, you will be connected to a member of staff, usually within a couple of minutes. If, however, you happen to catch them out of working hours, you will still be able to submit a message. They will then get back to you via email as soon as possible.