GrandMasterJack accepts payments via Visa, MasterCard, Maestro, PayPal, pay via phone, paysafe, Trustly, Interac, zimpler, ecopayZ, Neteller, Skrill, online banking, Sofort, giropay, Qiwi, WebMoney, Euteller. Some payment methods are country-specific, so you will see the full list of supported methods on your cashier page.
The minimum deposit is €20. As confirmed by a customer support representative, the minimum withdrawal is €10 and you are not required to play through your entire deposit before you are allowed to cash out. In other words, if you deposit €20 and win €200 with your very first €1 bet, you are allowed to request a withdrawal right away. In comparison, many Curacao-licensed casinos require players to turn over their deposit 1x or even 3x before allowing them to cash out.
On the downside, GrandMasterJack casino has a €2,50 withdrawal fee that applies regardless of the amount you would like to withdraw. Even though the amount is negligible, it is still a nuisance as it makes it useless to withdraw €10, for example, when you have to pay a flat withdrawal fee, and a banking fee.
GrandMasterJack is operated by ProgressPlay Limited – a company holding licenses issued by the strictest EU regulators – the MGA and the UKGC. However, to be compliant with the UK laws, GrandMasterJack has set certain limitations. UK players might have issues withdrawing their funds back to a debit card. Deposits via credit card are impossible. Also, players do not have access to the bonus buy features some slots have.
You can get in touch with customer support 24/7 via live chat and email. When we contacted them, a customer support agent joined the chat in a minute but then, it took ages until we got answers to some generic questions regarding the minimum withdrawal amount or the deposit turnover requirement.