You can deposit funds into your account on GGBet via Visa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, Trustly, EPS, Neosurf, Rapid Transfer, AstroPay, Sofort, Piastrix, EcoPayz, MuchBetter, Pay4Fun, iDebit, MiFinity, GiroPay, Apple Pay, Interac, Perfect Money, Venus Point, Jeton, and others. The availability of these will vary depending on your location. The minimum deposit amount on the website is €10, and all transactions should be instant and free of processing fees. You can select the currency on your account to help avoid exchange fees. You will have the options of EUR, USD, RUB, PLN, BRL, AUD, CAD, CNY, NOK, JPY, SEK, UAH, KZT, and mBTC.
For withdrawals, you can use Visa, Mastercard, EcoPayz, Neteller, Skrill, Piastrix, SticPay, MuchBetter, Neosurf, Pay4Fun, Rapid Transfer, iDebit, Jeton, Venus Point, MiFinity, Perfect Money, AstroPay, and Bank Transfers. The minimum here is €20, while the maximum per transaction is €9,000. There is also a monthly cap of €20,000. Withdrawals should usually be paid out within five to seven business days, however, larger sums can take up to 14 days. Again, there are no fees associated with these transactions.
GGBet is licensed to operate under the Curacao eGaming Authority. While an old and widely-used regulator, Curacao is not exactly the best option in terms of player protection. In fact, it has a history of refusing to get involved in dispute cases where payment of winnings is concerned. This means that if a Curacao-licensed casino refuses to pay out winnings to players, they will not have any regulatory body to provide them with support. Additionally, the regulator has much lower requirements and fees for licensees than its European counterparts. This makes it more easily accessible and preferable for lower quality casinos.
Support is available on the website in several different forms. You can get in touch via email at their support address, and the team will get back to you as soon as possible. Alternatively, a phone number is also available at the bottom of the page. Finally, a 24/7 online chat is also available in the bottom-left corner of your screen. This will first take you through a series of automated questions which will attempt to resolve your issue via the website’s FAQ database. If this is unsuccessful or you would rather have a real person assist you, you will be connected with a support agent. This won’t take much longer than a couple of minutes, even during peak hours. The chat feature is also available in several different languages, which makes it even more convenient and helpful.