Gameblex Casino Review

The payment policy is quite restrictive, and there are plenty of missing conditions, as well. Starting with the payment methods, only crypto can be used. Gameblex states that a variety of cryptocurrencies can be used, but in some cases, like ours, only Bitcoin and Tether deposit via TRX were possible. All deposits and withdrawals are executed via Telegram by direct transfer – players should scan the wallet of the casino and send the money in it.

The minimum deposit is very low. Actually, there is no limit, and you can deposit as little as you want, even less than €1. This is a favourable aspect of Gameblex. When it comes to maximums, however, it doesn’t seem there are limits, as well. Seemingly, players can deposit as much as they want, making your gaming activities rather unsafe. High deposits can cause overspending and may lead to financial troubles in the end. Safe and trustworthy casinos always have upper limits on deposits, but Gameblex doesn’t. It’s not safe at all.

Considering withdrawals, the minimum amount is €10 per transaction, while the monthly limit is €5000 or €10,000 depending on deposit activity. Gameblex doesn’t specify any further and cannot explain when and why €5K or €10K will apply. At any rate, the caps feel restrictive, as some casinos may allow even up to €5000 withdrawals per day.

The withdrawal requests are processed within 5 days, which feels like a lifetime considering Gameblex is dealing with crypto. Other casinos process crypto withdrawal requests for up to 24 hours and send the money immediately. Gameblex is very slow when it comes to withdrawal processing.

Note that withdrawals will be free of charge if players have met the so-called rollover requirement, which is an AML measure. According to it, players should wager their deposits before withdrawals to prevent money laundering. Gameblex requires the rollover to be 1 time all deposits, making it a fair condition. The industry standard is from 1 to 3 times, so Gameblex fits in.

Inactive Accounts

When it comes to inactive accounts, however, Gameblex once again single-handedly confirms it’s not a transparent casino. No details are shared in regards to inactive accounts, and this is a downside to note. Casinos usually collect small fees from €5 to €10 per month if the account has been inactive for 6 to 12 months. Since Gameblex shares no details on the matter, we can recommend that you either empty your account completely when you are finished with Gameblex, or login from time to time to avoid any fees the casino may hit you with.

Probably the best aspect of Gameblex is that it has a license, so at least, there is a sense of legitimacy. The casino is authorised by Anjouan Gaming in Comoros, a regulator that’s becoming increasingly popular due its low-cost and efficient licenses. This is good for casino operators, and when they save money, they can deliver more bonuses and possibly more games.

However, Anjouan licenses are not top tier and security is generally lax. There are few customer protections in place, such as mandatory KYC and AML procedures, advertising restrictions, self-exclusion and others. Recently, a dispute resolution mechanism was implemented, as well, but it’s a brand new feature that still needs to be polished.

Considering Anjouan casinos, we can recommend that you trust gaming houses run by established operators. And speaking of which, Gameblex is a brand of Chance Craft SRL, a company that’s largely unknown to us. Taking this into account, we do not consider Gameblex a fully trustworthy casino. Not to mention the multiple instances when we detected a lack of transparency.

The customer support at Gameblex does not meet industry standards. The casino doesn’t have a live chat, and it’s only possible to get any assistance via the Gameblex Telegram support bot, or by sending an email at [email protected]. The bot provides some answers, but its knowledge can be limited. It creates tickets, though, meaning that you may get to talk to a real person, but we cannot presently confirm that.

At any rate, respected casinos will always provide spotless customer service with 24/7 live chat where you can request information on a variety of topics even before registration. At Gameblex, on the other hand, you can only write emails or you should activate the Telegram bots to get any support. The casino is seriously lacking when it comes to user-friendliness.