CresusPlay is a casino founded in the not-so-distant 2020. It operates under a Curacao license, and accepts players from all around the globe. At a first glance, this is yet another traditional online casino with cartoonish design and standard bonus offers. However, upon a closer inspection, some red flags emerged. How big are they and would they spoil the fun? Find out below.Localised versions of CresusPlay Casino
|🆕 Online since:
|⭐ Trust score:
|3.3 / 10
- Incomplete T&C
- Unavailable customer support
CresusPlay Casino - Video Review
CresusPlay Casino Review
Match Deposit and Cashback Bonuses upon First Deposit
Match Deposit and Cashback Bonus Upon First Deposit
CresusPlay casino has prepared a generous bonus offer to newcomers. They get a 200% match deposit bonus of up to €1500 upon the first deposit. To activate the bonus, they need to enter the bonus code “cresusplay200” in the required field.
In case you lose your entire deposit, you qualify for a cashback bonus. Yes, that’s right – the casino gives you back 40% of your deposit if your balance drops to zero. There is no need to enter a bonus code.
It’s all fun and games until we have to make an evaluation of the bonus terms and precisely, how easy it is to have your bonus money transferred to your bank account. To make such an evaluation, we need to know important details such as bonus validity, wagering requirements, eligible games, max bonus conversion, max bet per spin, etc.
For one reason or another, CresusPlay hasn’t considered these details important and they are not to be found in the T&C. Unfortunately, by the time we carried out this review, we could not contact a customer care agent, either. As a result, we cannot confirm if the bonuses are worth claiming, but the absence of such essential details is worrisome, for the lack of a better word.
Time needed: 00:30
Tools needed: Laptop or smartphone
Software needed: Web browser
Make a deposit
Even if you claim a no deposit bonus, chances are you will have to make a deposit before you can cash out your winnings. When you open an account, the available payment methods will be visible on the cashier page.
Enter the desired amount
When you fulfill all wagering requirements, you need to enter the amount you would like to withdraw.
Confirm the transaction
Follow the steps to confirm the transaction, then wait until the financial department reviews your request.
Send verification documents
If this is your first withdrawal, you will have to send a bunch of identity verification documents.
The game selection is not as vast as at the largest online casinos, but the available games are enough to keep you entertained for some time. There are several game categories including slots, table games, bingo, keno, poker, scratchcards.
If you are looking for live casino games, you’d better look elsewhere. In case you do not mind playing against software, then, the table games’ section might accommodate your needs.
There is a search bar you can use to check if a certain game is available. All games are playable in fun mode and you do not need to have an account to try them. Still, it is a bit of a bummer that a casino that already has several years of operation behind its back, hasn’t inked partnership agreements with some prominent game suppliers.
Slots to try for a demo play or real money at CresusPlay Casino
You can filter the games by a provider. For the time being, CresusPlay casino works with Caleta, betsoft, RPL, Endorphina. Sports betting is also listed, but there were no sports betting options available.
All in all, the game selection is a bit disappointing and given the tough competition, we wonder how CresusPlay would stay competitive.
Deposits and Withdrawals
If you take a look at the bottom of the homepage, you will see the logos of several payment methods including Visa, MasterCard, pay by phone bill, Skrill, Interac, Instadebit, iDebit, Astropay, Euteller, Jeton, Neteller, Sofort.
Of course, their availability might be quite limited, but you cannot see that unless you open an account. As the casino accepts players from countries where online gambling is a gray matter, it offers crypto payment methods as well.
Now, you must be wondering what the deposit and withdrawal limits are and are there any deposit turnover requirements you need to clear before you request a withdrawal?
Unfortunately, there was no such information in the terms and conditions. Once again, we tried to contact customer support and ask all these questions. Once again, there was no one to handle our query.
If it is of any help, the casino allows players to reverse a withdrawal within 72 hours after placing a withdrawal request. In other words, if you want to continue playing in an attempt to make up for your losses, you can ask the casino to stop the withdrawal request you placed earlier.
The so-called reverse (pending) withdrawal is an unfair practice that does not have much to do with responsible gambling promoted by CresusPlay.
Depending on game played
* Depending on currency
Might vary for some payment methods
Astropay, Euteller, iDebit, Instadebit, Interac, Jeton, Neteller, Skrill
Security and Licensing
CresusPlay is a casino operated by CresusPlay Media – a company holding a Curacao gambling license. Truth be told, we knew little about the company and it seems we haven’t reviewed a CresusPlay sister site, either.
Oddly, we could not find any sufficient information about the company or the casino, and it goes without saying that we would advise our readers to be very careful when depositing funds at CresusPlay.
What’s more, the bottom of the homepage says the casino supports responsible gambling, although when you open an account, there are no responsible gambling controls that allow problem gamblers to limit their deposits or perform reality checks. All things considered, we believe CresusPlay has a long way to go to win players’ trust.
4+ years online
CresusPlay Casino is available in USA
CresusPlay Casino is open to these countries:
According to the information at CresusPlay, customer support is available from 11:00 am to 21:00 pm GMT +0. During the working hours, players can get in touch with customer support agents via live chat and email. There is also a contact form you can use to send your query.
However, all our attempts to get in touch with a customer support representative were unsuccessful. The live chat remained inactive throughout the above-mentioned working hours, and we could not verify all dubious questions regarding payments and bonuses.
Layout and Navigation
The casino has a standard layout with bonus offers placed right at the top of the homepage. If you keep scrolling, you will see the latest added games.
As usual, the bottom of the homepage is where information about license, bonus terms and general terms is found. Oddly, this information is pretty scarce at CresusPlay casino. The general terms and conditions lack important clauses related to deposits and withdrawals and bonus terms and the worst of all is that there is no one you can ask for assistance. Eventually, you can get a response hours after submitting your questions via the contact form.
The casino does not have mobile apps you can download and install on your mobile device, but the games are accessible from any mobile device. For security reasons we do not recommend you to enter sensitive personal and banking information when using public Wi-Fi.
About the author
CresusPlay Casino FAQ
In our humble opinion, CresusPlay is a far cry from being a reliable casino. It needs to update its T&C, bonus terms, and licensing information, and diversify its game selection. Then, we may update its rating. For now, we would recommend you to have a look at the list of casinos that have stood the test of time.
You must be at least 18 years old to play at CresusPlay, but you need to ask yourself if it is worth it to open an account in the first place.
At the time of writing, the casino offers a match deposit bonus + cashback bonus to its new players. However, information about wagering requirements and bonus validity is not available.
Currently, you can play slots, table games, bingo, and poker games. The sports betting tab is empty and in general, the game variety could be wider.
Well, judging from the available information, there is almost nothing you can do to make a shady casino pay your winnings. You can try to contact the casino representatives and ask how you can speed up the withdrawal process, but set your expectations low. To save yourself the unnecessary hassle you’d better play it safe and always read reviews prior to opening an account and making a deposit.
Before your first withdrawal is processed, you will have to upload copies of the following documents:
- ID/ passport/ driver’s license
- Copy of the debit / credit card used for depositing
- Other documents upon casino’s discretion
There is not a specified verification time, but it should not take more than 72 hours to have the documents reviewed and your withdrawal request approved / rejected. In case it takes more than 3 business days, do not hesitate to get in touch with the casino representatives via the listed communication channels.
Currently, the casino does not run a VIP program.
CresusPlay offers a match deposit bonus to its new customers. Those, whose balance drops to 0, can claim a 40% cashback bonus and try to make up for the losses.
To activate your first deposit bonus, you need to enter the bonus code “cresusplay200” in the required field.
The withdrawal limits are not specified, but they depend on the payment method chosen. Maybe the most active players enjoy increased withdrawal limits.
There are way too many red flags that make it difficult to recommend the casino to our readers. We will come back after some time to check if anything has changed for the better. Until then, you can have a look at some more viable options we picked for you.
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