Casumo supports only the widespread payment methods that guarantee trouble-free deposits and withdrawals. You can top up your account using Visa/ MasterCard, Skrill, Neteller, Paysafe, or Bank transfer. Deposits are instant, except for the bank transfers that may take between 1 and 3 days.
Once you make a profit of at least £10 and decide it is time to cash out, you can withdraw your winnings to a Visa, Neteller, Skrill, Boku, MuchBetter, or bank transfer. Withdrawals to Skrill and Neteller are instant, while all other forms of payment require you to arm yourself with patience as they may take up to 5 days.
Please note that before your first withdrawal, you will be asked to show a proof of identity – an ID, drivers’ license, a picture of the card you used for depositing, a proof of address or anything else Casumo officials consider necessary. The more money you won, the more detailed the verification procedure will be. Once you get the nod from the Casumo staff, your first withdrawal will be processed.
Casumo accepts EUR, CAD, SEK, and GBP. The maximum amount you can withdraw at once is £10,000 or the equivalent in your currency.
We stumbled upon some Casumo reviews that were wrong on too many levels. We consider it essential to clarify that Casumo does not charge a 2.5% fee on credit card deposits. The casino itself does not impose any deposit fees, but your bank might do so. However, it does not necessarily need to be 2.5% of the deposited amount. You’d better contact your bank and ask about the fees for a complete peace of mind.
*Please note that some of the payment methods might be country-specific.
Casumo is a real-money online casino, which means it requires credit card numbers, home addresses, passwords, etc. To keep your information private, Casumo has a valid SSL certificate. Casumo is also among the casinos that make a thorough revision of your documents before they verify your account. If they find the slightest breach (a second account, two accounts from the same IP, deposit with someone else’s credit card) your winnings will be forfeited.
For better or worse, there are jurisdictions where online gambling is prohibited. Even if you somehow manage to create an account from a restricted country, it will be closed and your winnings forfeited. Since Casumo gaming providers operate under different licenses, some of the games might not be available in your country. Here is more information which software providers are not allowed to operate in certain jurisdictions.
Casumo holds a license from the Malta Gaming Authority. To be able to operate in the UK, Casumo was also granted a UKGC license. Both licensing authorities are known for their strict rules and efficiency when it comes to protecting players’ rights and handling their queries.
Casumo is a responsible gambling supporter, and as such, it adopted the Play Okay feature that allows you to set limits and avoid damaging your bankroll.
If you have an issue with a deposit/ withdrawal, account verification, or anything else, you can contact the Casumo customer support via email or live chat. The live chat waiting time was a bit long for our liking, but at least the customer support agent who handled our query answered in a friendly, competent manner. There is no phone support, though, but this should not be a dealbreaker to most players.