At Casinopunkz, all deposits and withdrawals are handled exclusively through cryptocurrencies, making it a modern option for players comfortable with digital currency. The site offers a focused range of supported cryptocurrencies, which you can easily find listed at the bottom of their website. These include Bitcoin, Ethereum, Tether, Litecoin, Binance Coin, Dogecoin, Ripple, TRON, Shiba Inu, and Sandbox. Unfortunately, for those who prefer more traditional payment methods, such as bank transfers or e-wallets, these are not available. This can be a downside for players used to the convenience of fiat transactions, as they may need to acquire cryptocurrency specifically for gaming on this platform.
Casinopunkz also takes fraud prevention very seriously with a detailed anti-fraud policy. Any attempt to bypass the site’s security measures, fraud controls, or imposed restrictions will result in severe penalties. In such cases, any wagering activity, including bonuses, will be considered null and void, meaning you’ll lose any winnings associated with those bets. Furthermore, Casinopunkz reserves the right to charge additional fees depending on the payment method used, to cover the costs of payment processing services.
When it comes to minimum deposits, Casinopunkz has set a low entry threshold, making it accessible for players of all budgets. The minimum deposit amount for Bitcoin is 0.1 uBTC, for Tether it’s 0.1 USDT, and for TRON, it’s 0.1 TRX. This is a relatively low requirement that allows players to test the platform without committing large sums, which can be a welcoming feature, especially for those new to crypto gaming. However, for high rollers, these minimums still provide an easy way to top up their accounts and dive into gameplay without delay.
The details for minimum withdrawals, however, are not specified in the terms and conditions. In general, the platform allows users to withdraw cryptocurrency up to the equivalent of €5000 every 24 hours, €15000 per week, or €45000 per month. For high-stakes players, there is also a maximum daily win cap of 3000000 uBTC (or an equivalent amount in other cryptocurrencies). Additionally, players can receive weekly cashback up to €20,000 in crypto, which may add extra value for those regularly engaged with the platform.
Deposits at Casinopunkz are processed instantly, and your account balance is updated in real-time, allowing you to start playing immediately after a deposit is confirmed. This is a significant advantage for those who don’t want to wait, as it lets them jump straight into the action. However, when it comes to withdrawals, the terms don’t provide clear information on processing times for unregistered players. This lack of clarity might be unsettling for new users who like to know exactly how long it will take to receive their winnings. Nonetheless, for registered players, the process is likely smoother, although understanding withdrawal times fully may require further experience with the platform or a deeper look into the FAQs or support section.
Inactive Accounts
In casinopunkz’s terms and conditions it is not mentiontioned any policy regarding inactive accounts. Most online casinos have rules in place to handle accounts that go unused for a certain period, often applying small fees after several months or even closing accounts if they remain inactive for too long. Without any mention of an inactive account policy at Casinopunkz, it’s unclear if they follow similar practices.
Deposits | Withdrawals |
Bitcoin, Ethereum, Tether, Litecoin, Binance coin, Dogecoin, Ripple, TRON, Shiba INU, Sandbox | Bitcoin, Ethereum, Tether, Litecoin, Binance coin, Dogecoin, Ripple, TRON, Shiba INU, Sandbox |
Casinopunkz, as mentioned in its terms and conditions, is owned and operated by SBM S.R.L, a company registered in Costa Rica. The casino operates under a gaming license from the Government of the Autonomous Island of Anjouan (Anjouan Licensing Services). The Anjouan gaming license has recently gained popularity as a potential alternative to the Curacao license, as it aims to provide a regulated environment for online gaming operators. For transparency, Casinopunkz offers an official document that can be accessed at the bottom of the homepage.
This document includes the Anjouan flag and a green “approved” mark. By clicking it, you can view essential details about the company, such as the official name, address, and current operating status.
In addition to licensing, Casinopunkz has a strict anti-fraud policy designed to maintain fair play. If a player is suspected of engaging in fraudulent activities – such as colluding with other players, using strategies aimed at achieving unfair winnings, conducting fraudulent actions against other casinos or payment providers, or other types of cheating – the company reserves the right to terminate the account and suspend any payouts. Additionally, if a player has declared bankruptcy in their home country, the platform may take similar actions. Despite these strong security measures, one notable drawback is the absence of responsible gambling tools. Features like self-exclusion, deposit limits, or time limits are not specified, which may be a concern for those who prioritize tools to help manage their gambling activities.
Players who wish to close their accounts can do so by emailing support at [email protected] using the email linked to their account. Due to security reasons, account closure requests made via live chat will not be accepted, as email is the only method used to verify account ownership. Once an account is closed, any remaining balance, cashback, rakeback, or bonus payments will be forfeited, so it’s essential that players complete all transactions and bonus activities before requesting closure. Processing the closure request can take up to 24 hours, and the account will remain open until the player receives written confirmation from a support agent. Any wagers placed before the account is confirmed as closed will be considered legitimate losses. If a player changes their mind, they can cancel the closure request by contacting support before it is finalized.
If a player later decides to reopen their account, they can do so after a mandatory 24-hour cool-off period. Requests to reopen verified accounts can be made via email, VIP support, or live chat, although players cannot set custom closure periods.
Reaching out to customer support is easy, with two main contact methods available. Players can get assistance either through live chat or by emailing [email protected]. Regardless of the question or issue, both methods are there to help players find answers and solve problems. Whether it’s related to gameplay, account management, or general inquiries, the support team aims to provide clear responses to ensure a smooth experience.
For unregistered players, it’s worth noting that using live chat requires a bit of additional information. Before connecting, you’ll need to provide your email, a subject for your inquiry, and the message itself. Unlike some 24/7 live chat services, the Casinopunkz chat is not always immediately available. Players may need to leave a message and wait for a response, which may take some time depending on support availability.
Additionally, Casinopunkz has a Frequently Asked Questions (FAQ) section located at the bottom of the homepage. However, the FAQ section is quite limited, with only a small number of questions covered. This may be troublesome for users who prefer quick, self-service solutions, as the FAQ lacks the extensive information often found in other online casinos.
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