There is a wide variety of payment options available for both depositing and withdrawing funds. You can use bank cards, banking services, cash deposits, e-wallets, and cryptocurrencies to make transactions. For deposits, you can use Visa, Mastercard, MIR, Bank Transfers, Interac e-transfer, CashToCode, Paysafecard, Neteller, Skrill, Skrill 1-tap, EcoPayz, Neosurf, WebMoney, MuchBetter, Venus, SticPay, AstroPay, QIWI, and Yandex. As for cryptos, the accepted ones include Bitcoin, Tether, Tron, Litecoin, Monero, Dogecoin, Ethereum, Dash, Ripple, Bitcoin Cash, Cardano, NEO Coin, Binance Coin, and Infinity Economics. The minimum deposit for fiat currency services is €10, while for cryptos, it is €20. The website also works with many currencies, including ARS, AUD, BRL, CAD, CHF, CLP, CNY, COP, EUR, GBP, GHS, INR, JPY, KES, KRW, KZT, MXN, NGN, NOK, NZD, PEN, PLN, RUB, TRY, UAH, UGX, USD, UZS, ZAR, and mBTC.
When it comes time to withdraw your winnings, you will be able to do so via all of the same methods, except for CashToCode, Paysafecard, and Neosurf. The minimum withdrawal for all fiat methods is €20, except for Interac, where it is set at a hefty €300. For cryptos, the minimum amount is €40. Regardless of your currency type, however, the maximum per single transaction is always set at €500. There is also a daily cap of €2,000, as well as a weekly on of €14,000 and a monthly limit of €60,000. These are all quite high and should be enough for any player. You get one free withdrawal per 24 hours, with each one after that carrying a 5% transaction fee.
Casinoin, much like most crypto-focused casinos, is licensed by the Curacao eGaming Authority. This makes playing at the website a bit of a risky venture. While they may be a known regulator, Curacao does not have the best reputation in the industry. They have a history of not getting involved in dispute cases between customers and casinos and instead will often let such matters be resolved by the players. This means that there are very little protection and assurances. As a result, Casinoin has been reported to delay payments of withdrawals on multiple occasions, be it due to technical difficulties or other reasons. This is unfavourable for players who have little recourse as they have no regulatory body to back them up. We recommend caution if you decide to play here.
The chat feature is the main support channel that you can use on the website. There, you will receive expert assistance from one of many agents who are online 24/7. The feature is available to all, even unregistered visitors, and wait times are quite reasonable. Alternatively, there is a support email address found at the bottom of the page that you can use to reach the team as well.