There are several options for you to choose from when it comes to depositing funds. You can add cash via Visa, Mastercard, Skrill, Neteller, and Paysafecard. This is a more limited selection than many other casinos, but it works perfectly fine and gets the job done. The minimum amount you can deposit is €10, while the maximum is €5,000. There are no extra fees, and transactions should be instant. The only supported currency is EUR, except for players from the UK, where it is GBP. UK players should also be aware that they won’t be able to deposit via credit cards due to local regulation.
Meanwhile, for withdrawals, you can use Visa, Mastercard, Skrill, Neteller, and Bank Transfer. The limits per transaction are the same as with deposits- a €10 minimum and a €5,000 maximum. While there are no fees associated with these as well, processing can take up to 5 business days, depending on your chosen service. There is also a 1x wagering requirement on all deposited fund, which is the standard and is done to comply with international laws. Furthermore, do note that only cards issued within the EEA can be used to process transactions. This also applies to Bank Transfers, which are limited to SEPA ones.
Casino Nile holds licenses from both the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC). These allow the casino to operate in a number of countries, including the UK, and provide great legitimacy. Both regulators are considered to arguably be the most respected and trusted ones within the industry. Due to their high requirements and strict control of licensees, they create a safe environment where the player is always protected. If, at any point, you feel that you are being mistreated, you can always rely on these regulators for support and backing.
Support is available on the website through a ticket system, as well as online chat. The first is available only to registered users and works as you would expect. You fill out a contact form with your information and query, and they will get back to you as soon as possible. As for the live chat, that is accessible to unregistered users and works 24/7. There, you will be connected to a support agent who will assist you immediately. Wait times are pretty reasonable, and you won’t end up waiting much longer than 5 minutes at most.