Casino Castle is a 2023-founded online gambling space promoting itself as “North America’s most original casino”. It takes you centuries back to the era of castles, kingdoms, knights and treasures and gives you the chance to build your own castle and feel the spirit of the medieval times while making some cool profits along the way. And the best of all is that loyalty is generously awarded and you can get some incredible incentives.
All that looks great on paper, but before you make your final decision, let’s pay closer attention to the bonus offers, game variety, deposits, withdrawals, and licensing.
Today’s bonus
WELCOME BONUS
$10 No Deposit, Free Spins, Welcome Package
No Deposit Bonus, FS, Reload Bonuses, and more
Casino Castle offers a no deposit bonus hunted by so many players who prefer to play it safe and avoid risking their own bankroll. You are granted $10 free money upon sign up but that’s not all. There are 100 free spins on a selected game. Also, by the time we opened an account, they had some kind of a game for newcomers. A window popped up and it contained a puzzle we had to solve. We ended up with the modest $0.5 win, but it’s something. Truth be told, its been a while since we reviewed a casino with such a generous bonus.
Deposit bonus package of up 1000% or 1300%
If you prefer fiat currencies, you can claim the following bonuses:
1st Deposit – 250% Bonus
2nd Deposit – 350% Bonus
3rd Deposit – 400% Bonus
Bitcoin depositors qualify for the following bonuses:
1st Deposit – 350% Bonus
2nd Deposit – 450% Bonus
3rd Deposit – 500% Bonus
These percentages look terrific, but what’s the max payout for each of these bonuses? Oddly, we could not find any information about the max amount you can cash out after beating the bonus wagering. We could not find information about the wagering of the no deposit bonus, either, which is a pretty glaring omission, to say at least. So, we decided to contact customer support to find answers to these important questions. Despite all our efforts to squeeze any kind of information regarding wagering requirements, all we got was a link redirecting us to the terms and conditions page, which needs an update anyway.
Still, we figured out that the deposit bonuses have a 30x wagering (deposit + bonus) attached, but players who have more withdrawals than deposits are not eligible for claiming a bonus.
Daily reload bonuses
If you survived the no deposit and the welcome bonuses, it is time to enjoy the daily reload bonuses. The amount is determined by the amount you deposit:
Deposit $25 – $49 and get a 100% Bonus
Deposit $50 – $100 and get a 125% Bonus
Deposit $101+ and get a 150% Bonus
Once again, you have a 30 (deposit + bonus) wagering requirement to clear to release your bonus funds, but before you rush to beat the bonus wagering, you’d better pay attention to the deposits and withdrawals below just to have an idea how easy it would be to have your winnings transferred into your bank account.
How to withdraw my Casino Castle winnings
4 Detailed Steps for Newcomers
Time needed: 00:30
Tools needed: Laptop or smartphone
Software needed: Web browser
1
Make a deposit
As mentioned in the deposits and withdrawal paragraph above, you need to have at least one $25 deposit during the previous month to be allowed to request a withdrawal
2
Mind the minimum withdrawal
The lowest amount you can cash out at casino castle is $100, which is quite high amount for a casual player
3
Send the necessary documents
You must send a copy of your ID, as well as some other documents such as a source of funds to the financial department
4
Wait for approval
Withdrawal requests are reviewed on Tuesdays only, which makes the entire withdrawal process really slow
Game Selection
If you are looking for games developed by industry leaders such as Playtech, Big Time Gaming or Microgaming, Casino Castle is not the best choice for you. It seems to be focused mainly on providing games that are difficult to come by. Unfortunately, none of them are playable in demo mode. Even if you open an account, real play is the only available option.
The good news is that each title comes with a long description of the volatility and game features, which makes it easier to figure out if it is worth your time. Still, nothing compares to the demo mode where you can see for yourself if a certain game is right up your alley or not.
The games are distributed into several categories – new games, jackpots, video slots, video poker, and classic games, respectively. As you might have assumed, there are no live casino options.
300+
Total Games
300+
Mobile Games
0
Live Games
Slots to try for a demo play or real money at Casino Castle
The game catalogue is not as vast as we hoped and it seems that the casino lends games from a handful of game suppliers. Mobilots is definitely among the main game suppliers. Truth be told, we have never heard of it. It turned out that this is a relatively new game provider with a modest portfolio of a little more than 150 titles. All in all, the game selection at this casino is disappointing.
Deposits and Withdrawals
Along with bonuses, the deposits and withdrawals is the other important topic that makes a casino a hit-or-miss. In terms of payment methods, the casino Castle accepts both fiat and crypto payments – Visa, MasterCard, Interac, American Express, Discover, bitcoin, Litecoin, Tether. Keep in mind that the availability of payment methods depends on your country of residence.
The minimum deposit for bitcoin depositors is $10. The lowest amount for players who deposit via a traditional payment method is $25. That’s a bit high given the fact that most casinos allow $10 deposits or even $5 deposits. Please note that you will not be allowed to make a new deposit if your cash balance is equal or greater than $100. An odd clause, indeed, but if you think about it, it starts to make sense. In other words, the casino is not going to allow you to play big and win big. Actually, if you take even a penny from this casino, you can consider yourself lucky 🙂
The situation with the withdrawals is far more interesting. First of all, the minimum withdrawal is $100. If that’s not a reason enough to hit the close button of the casino, keep reading:
The max withdrawal amount is $3,000 per week and $10,000 per month. In comparison, most casinos have a $10,000 weekly withdrawal limit.
Withdrawals of up to $3000 are paid at once. If you win a larger amount, it will be paid out in several tranches.
Whenever you request a withdrawal, all you active bonuses are void
To request a withdrawal, you need to have made at least one $25+ deposit over the past 30 days
The max amount you can cash out from a no deposit bonus is $100. Sounds pretty standard, if only we had known what’s the wagering requirement
To qualify for prizes on any kind of tournament, you need to have at least one $25+ deposit over the last 7 days
The casino supports US dollars only, meaning you will have to pay a solid currency conversion fee if you use another currency
Withdrawal requests are reviewed and processed on Tuesdays only.
If we assume you send a withdrawal request on Wednesday, you will have to wait until next Tuesday to have it reviewed. Then, you will have to wait a few more days until the money arrives in your account.
If you need to send additional documents, you will have to wait for another week and basically withdrawals can take forever. Given the vague explanations in the terms and conditions, it is easy to mess things up and have your withdrawal delayed for no apparent reason.
American Express, Bitcoin, Discover, Interac, Litecoin, MasterCard, Tether, Visa
Currencies
Security and Licensing
The casino is operated by Mangus Solutions Inc – a company we have never heard about. Information about it is really scarce and we could not find any sister casino sites it is operating. Mangus is a new star in the ever-evolving online gambling galaxy, but time will tell if it is a falling or a rising star.
As for casino Castle, it is said to be a Curacao licensee. As we have previously explained, there are two types of offshore licensees – casinos that obtain a Curacao license with the aim of saving time and expenses, and casinos obtaining offshore licenses with the aim of ripping players off. Now, we have a million dollar question for you – does Casino Castle belong to the category of the scammers or it is among the genuine Curacao licensees?
Online since2023
Recently featured casino
OwnerMangus Solutions Inc.
Verified
Certified by Curacao
Curacao
Operates in10+
Countries
Trust Score2.4 / 10
Scammy
Casino Castle is not available in USA
Restricted Countries
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bermuda, Bhutan, Bosnia-Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cuba, Cyprus, Czech Rep., Democratic Republic of Congo, Djibouti, Dominica, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, France, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe (French), Guam (USA), Guatemala, Guernsey, Guinea, Guyana, Haiti, Hungary, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique (French), Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia (French), Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Papua New Guinea, Peru, Philippines, Pitcairn Island, Polynesia (French), Portugal, Puerto Rico, Romania, Russia, Rwanda, Saint Helena, Saint Kitts And Nevis Anguilla, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent And Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen Islands, Sweden, Syria, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, USA, USA Minor Outlying Islands, Uzbekistan, Vanuatu, Vatican, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (USA), Wallis and Futuna Islands, Western Sahara, Yemen, Zambia, Zimbabwe, Aland islands, Cote D’ivoire, Curacao, Montenegro, Serbia, Saint Marten, French Guiana, Guadalupe, Bonaire, Saint Barthélemy, Sint Maarten, Saint Martin (French part)
Casino Castle is open to these countries:
Available
Not available
Customer Support
Casino Castle support team is said to be available 24/7. However, they count on chat bots to handle customers’ queries, which leads to hilarious (or irritating) results. A communication with a chat bot is a torture, especially if you have a complicated question in mind.
There is also an option to send an email or contact them via phone, but we doubt that the communication would be more effective. There are FAQ and About Us sections, but they are far from being informative.
Online Chat 24/7
Email support 24/7
Phone support
Support rating3.1
Be careful
Languages1 English
Layout and Navigation
Casino Castle has a standard layout with all important information found at the top or at the bottom of the home page. There are some important details missing, but hopefully the casino will update its terms and conditions soon. The presence of a payment methods’ table would also be appreciated.
The casino does not support native apps, but you can visit it using any mobile device manufactured over the last 10 years. The games run well on mobiles, but the more important question is is it worth it to open an account in the first place?
The bottom line
We recommend you to stay away from Casino Castle. It is a new casino and the idea behind it is cool, but the predatory terms and the absence of important bonus and general terms clauses are an alarming sign.
Also, the casino owner is not a household name in the industry, the game library is small and contacting a real human via live chat is next to impossible. All things considered, this is a casino you should avoid.
Pettie is really passionate about delivering the best reviews in an easy to understand language & way.
Casino Castle FAQ
Well, we would not define it as safe. It has predatory or missing clauses in the terms and conditions, as well as a dubious license. To save yourself the unnecessary drama, we advise you to play at casinos with a solid reputation.
Yes, there is a no deposit bonus + free spins upon sign up, but unfortunately, detailed bonus terms regarding wagering requirement are not present. The max winning conversion of the free money bonus is $100, but we are clueless how sensible the WR is.
There should be. Or at least the homepage claims that players have a chance to build their own castle and level up, but we could not find any information about the loyalty program.
Unfortunately, there is not much you can do to make an offshore casino pay out your winnings. The best advice we can give you is to contact casino’s officials via the channels of communication they provided and to play only at proven casinos with positive reviews.
We do not recommend you to play at this casino at all, but in general, the use of cheating software is prohibited.
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