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Casino Castle Review

Scammy 2.8/10

300+

Slots & table games

$25

minimum deposit

$100

minimum withdraw

Casino Castle

Why not recommended

  • $100 min withdrawal
  • Predatory T&C

welcome bonus

$10 No Deposit, Free Spins, Welcome Package

⭐ Website:
🤝 Owner:Mangus Solutions Inc.
🆕 Online since:2023
⭐ Trust score:2.4 / 10
👍 Licence: Curacao
Deposit Methods
Languages
Pros
  • Couldn't find any
Cons
  • $100 min withdrawal
  • Predatory T&C

Casino Castle - Video Review

Casino Castle Review

Casino Castle is a 2023-founded online gambling space promoting itself as “North America’s most original casino”. It takes you centuries back to the era of castles, kingdoms, knights and treasures and gives you the chance to build your own castle and feel the spirit of the medieval times while making some cool profits along the way. And the best of all is that loyalty is generously awarded and you can get some incredible incentives.

All that looks great on paper, but before you make your final decision, let’s pay closer attention to the bonus offers, game variety, deposits, withdrawals, and licensing.

 

Today’s bonus

WELCOME BONUS

$10 No Deposit, Free Spins, Welcome Package

No Deposit Bonus, FS, Reload Bonuses, and more

Casino Castle offers a no deposit bonus hunted by so many players who prefer to play it safe and avoid risking their own bankroll. You are granted $10 free money upon sign up but that’s not all. There are 100 free spins on a selected game. Also, by the time we opened an account, they had some kind of a game for newcomers. A window popped up and it contained a puzzle we had to solve. We ended up with the modest $0.5 win, but it’s something. Truth be told, its been a while since we reviewed a casino with such a generous bonus.

Deposit bonus package of up 1000% or 1300%

If you prefer fiat currencies, you can claim the following bonuses:

  • 1st Deposit – 250% Bonus
  • 2nd Deposit – 350% Bonus
  • 3rd Deposit – 400% Bonus

Bitcoin depositors qualify for the following bonuses:

  • 1st Deposit – 350% Bonus
  • 2nd Deposit – 450% Bonus
  • 3rd Deposit – 500% Bonus

These percentages look terrific, but what’s the max payout for each of these bonuses? Oddly, we could not find any information about the max amount you can cash out after beating the bonus wagering. We could not find information about the wagering of the no deposit bonus, either, which is a pretty glaring omission, to say at least. So, we decided to contact customer support to find answers to these important questions. Despite all our efforts to squeeze any kind of information regarding wagering requirements, all we got was a link redirecting us to the terms and conditions page, which needs an update anyway.

Still, we figured out that the deposit bonuses have a 30x wagering (deposit + bonus) attached, but players who have more withdrawals than deposits are not eligible for claiming a bonus.

Daily reload bonuses

If you survived the no deposit and the welcome bonuses, it is time to enjoy the daily reload bonuses. The amount is determined by the amount you deposit:

  • Deposit $25 – $49 and get a 100% Bonus
  • Deposit $50 – $100 and get a 125% Bonus
  • Deposit $101+ and get a 150% Bonus

Once again, you have a 30 (deposit + bonus) wagering requirement to clear to release your bonus funds, but before you rush to beat the bonus wagering, you’d better pay attention to the deposits and withdrawals below just to have an idea how easy it would be to have your winnings transferred into your bank account.

How to withdraw my Casino Castle winnings

4 Detailed Steps for Newcomers

Time needed: 00:30

Tools needed: Laptop or smartphone

Software needed: Web browser

Deposit is complete
1

Make a deposit

As mentioned in the deposits and withdrawal paragraph above, you need to have at least one $25 deposit during the previous month to be allowed to request a withdrawal

Withdrawing Funds
2

Mind the minimum withdrawal

The lowest amount you can cash out at casino castle is $100, which is quite high amount for a casual player

Verify your Account
3

Send the necessary documents

You must send a copy of your ID, as well as some other documents such as a source of funds to the financial department

Verify your email address
4

Wait for approval

Withdrawal requests are reviewed on Tuesdays only, which makes the entire withdrawal process really slow

Game Selection

If you are looking for games developed by industry leaders such as Playtech, Big Time Gaming or Microgaming, Casino Castle is not the best choice for you. It seems to be focused mainly on providing games that are difficult to come by. Unfortunately, none of them are playable in demo mode. Even if you open an account, real play is the only available option.

The good news is that each title comes with a long description of the volatility and game features, which makes it easier to figure out if it is worth your time. Still, nothing compares to the demo mode where you can see for yourself if a certain game is right up your alley or not.

The games are distributed into several categories – new games, jackpots, video slots, video poker, and classic games, respectively. As you might have assumed, there are no live casino options.

Games Score
300+

Total Games

Casino Castle Mobile Games
300+

Mobile Games

Casino Castle Live Games
0

Live Games

Slots to try for a demo play or real money at Casino Castle

Game Suppliers

The game catalogue is not as vast as we hoped and it seems that the casino lends games from a handful of game suppliers. Mobilots is definitely among the main game suppliers. Truth be told, we have never heard of it. It turned out that this is a relatively new game provider with a modest portfolio of a little more than 150 titles. All in all, the game selection at this casino is disappointing.

 

Mobilots

Deposits and Withdrawals

Along with bonuses, the deposits and withdrawals is the other important topic that makes a casino a hit-or-miss. In terms of payment methods, the casino Castle accepts both fiat and crypto payments – Visa, MasterCard, Interac, American Express, Discover, bitcoin, Litecoin, Tether. Keep in mind that the availability of payment methods depends on your country of residence.

The minimum deposit for bitcoin depositors is $10. The lowest amount for players who deposit via a traditional payment method is $25. That’s a bit high given the fact that most casinos allow $10 deposits or even $5 deposits. Please note that you will not be allowed to make a new deposit if your cash balance is equal or greater than $100. An odd clause, indeed, but if you think about it, it starts to make sense. In other words, the casino is not going to allow you to play big and win big. Actually, if you take even a penny from this casino, you can consider yourself lucky 🙂

The situation with the withdrawals is far more interesting. First of all, the minimum withdrawal is $100. If that’s not a reason enough to hit the close button of the casino, keep reading:

  • The max withdrawal amount is $3,000 per week and $10,000 per month. In comparison, most casinos have a $10,000 weekly withdrawal limit.
  • Withdrawals of up to $3000 are paid at once. If you win a larger amount, it will be paid out in several tranches.
  • Whenever you request a withdrawal, all you active bonuses are void
  • To request a withdrawal, you need to have made at least one $25+ deposit over the past 30 days
  • The max amount you can cash out from a no deposit bonus is $100. Sounds pretty standard, if only we had known what’s the wagering requirement
  • To qualify for prizes on any kind of tournament, you need to have at least one $25+ deposit over the last 7 days
  • The casino supports US dollars only, meaning you will have to pay a solid currency conversion fee if you use another currency
  • Withdrawal requests are reviewed and processed on Tuesdays only.

If we assume you send a withdrawal request on Wednesday, you will have to wait until next Tuesday to have it reviewed. Then, you will have to wait a few more days until the money arrives in your account.

If you need to send additional documents, you will have to wait for another week and basically withdrawals can take forever. Given the vague explanations in the terms and conditions, it is easy to mess things up and have your withdrawal delayed for no apparent reason.

Return to Players percent
RTP 26%

Depending on game played

Casino Castle Minimum deposit
Minimum Deposit $25

* Depending on currency

Casino Castle minimum and maximum withdraw
Minimum withdraw $100

Fair enough

Casino Castle cashout time
Payout time 7 days

Might vary for some payment methods

Casino Castle RTP
Payment score 2.4

Scammy

Deposit Methods
Withdraw Methods

American Express, Bitcoin, Discover, Interac, Litecoin, MasterCard, Tether, Visa

Currencies

Security and Licensing

The casino is operated by Mangus Solutions Inc – a company we have never heard about. Information about it is really scarce and we could not find any sister casino sites it is operating. Mangus is a new star in the ever-evolving online gambling galaxy, but time will tell if it is a falling or a rising star.

As for casino Castle, it is said to be a Curacao licensee. As we have previously explained, there are two types of offshore licensees – casinos that obtain a Curacao license with the aim of saving time and expenses, and casinos obtaining offshore licenses with the aim of ripping players off. Now, we have a million dollar question for you – does Casino Castle belong to the category of the scammers or it is among the genuine Curacao licensees?

Casino Castle founded in 2023
Online since 2023

Recently featured casino

Casino owned by Mangus Solutions Inc.
Owner Mangus Solutions Inc.

Verified

Certified and regulated
Certified by Curacao

Curacao

Operates in multiple countries
Operates in 10+

Countries

Scored as Scammy
Trust Score 2.4 / 10

Scammy

us us flag

Casino Castle is not available in USA

Restricted Countries

Afghanistan , Albania , Algeria , American Samoa , Andorra , Angola , Anguilla , Antigua and Barbuda , Argentina , Armenia , Aruba , Azerbaijan , Bahamas , Bahrain , Bangladesh , Barbados , Belarus , Benin , Bermuda , Bhutan , Bosnia-Herzegovina , Botswana , Brazil , British Indian Ocean Territory , Brunei Darussalam , Bulgaria , Burkina Faso , Burundi , Cambodia , Cape Verde , Cayman Islands , Central African Republic , Chad , China , Christmas Island , Cocos (Keeling) Islands , Colombia , Comoros , Congo , Cook Islands , Costa Rica , Cuba , Cyprus , Czech Rep. , Democratic Republic of Congo , Djibouti , Dominica , Ecuador , Egypt , El Salvador , Equatorial Guinea , Eritrea , Estonia , Ethiopia , Falkland Islands , Faroe Islands , Fiji , France , French Southern Territories , Gabon , Gambia , Georgia , Ghana , Gibraltar , Grenada , Guadeloupe (French) , Guam (USA) , Guatemala , Guernsey , Guinea , Guyana , Haiti , Hungary , India , Indonesia , Iran , Iraq , Isle of Man , Israel , Jamaica , Jersey , Jordan , Kazakhstan , Kenya , Kiribati , Kuwait , Kyrgyzstan , Latvia , Lebanon , Lesotho , Liberia , Liechtenstein , Lithuania , Luxembourg , Macau , Macedonia , Madagascar , Malawi , Maldives , Mali , Marshall Islands , Martinique (French) , Mauritania , Mauritius , Mayotte , Mexico , Micronesia , Moldova , Monaco , Mongolia , Montserrat , Morocco , Mozambique , Myanmar , Namibia , Nauru , Nepal , New Caledonia (French) , Nicaragua , Niger , Nigeria , Niue , Norfolk Island , Northern Mariana Islands , Norway , Oman , Pakistan , Palau , Papua New Guinea , Peru , Philippines , Pitcairn Island , Polynesia (French) , Portugal , Puerto Rico , Romania , Russia , Rwanda , Saint Helena , Saint Kitts And Nevis Anguilla , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent And Grenadines , Samoa , San Marino , Sao Tome and Principe , Saudi Arabia , Senegal , Seychelles , Sierra Leone , Singapore , Slovakia , Slovenia , Solomon Islands , Somalia , Sri Lanka , Sudan , Suriname , Svalbard and Jan Mayen Islands , Sweden , Syria , Tajikistan , Tanzania , Thailand , Togo , Tokelau , Tonga , Trinidad and Tobago , Tunisia , Turkey , Turkmenistan , Turks and Caicos Islands , Tuvalu , Uganda , Ukraine , United Arab Emirates , USA , USA Minor Outlying Islands , Uzbekistan , Vanuatu , Vatican , Venezuela , Vietnam , Virgin Islands (British) , Virgin Islands (USA) , Wallis and Futuna Islands , Western Sahara , Yemen , Zambia , Zimbabwe , Aland islands , Cote D’ivoire , Curacao , Montenegro , Serbia , Saint Marten , French Guiana , Guadalupe , Bonaire , Saint Barthélemy , Sint Maarten , Saint Martin (French part)

Casino Castle is open to these countries:

Available

Customer Support

Casino Castle support team is said to be available 24/7. However, they count on chat bots to handle customers’ queries, which leads to hilarious (or irritating) results. A communication with a chat bot is a torture, especially if you have a complicated question in mind.

castle casino live chat

There is also an option to send an email or contact them via phone, but we doubt that the communication would be more effective. There are FAQ and About Us sections, but they are far from being informative.

Online Chat Support Available
Online Chat 24/7

Casino Castle Email Support
Email support 24/7

Casino Castle Phone Customer Support
Phone support

Support Rated As Be careful
Support rating 3.1

Be careful

Casino Castle Website Languages
Languages 1 English

Layout and Navigation

Casino Castle has a standard layout with all important information found at the top or at the bottom of the home page. There are some important details missing, but hopefully the casino will update its terms and conditions soon. The presence of a payment methods’ table would also be appreciated.

Mobile casino

The casino does not support native apps, but you can visit it using any mobile device manufactured over the last 10 years. The games run well on mobiles, but the more important question is is it worth it to open an account in the first place?

Casino Castle Mobile Version
The bottom line

We recommend you to stay away from Casino Castle. It is a new casino and the idea behind it is cool, but the predatory terms and the absence of important bonus and general terms clauses are an alarming sign.

Also, the casino owner is not a household name in the industry, the game library is small and contacting a real human via live chat is next to impossible. All things considered, this is a casino you should avoid.

About the author

Pettie author

Pettie Iv / Head of content

last updated

Pettie is really passionate about delivering the best reviews in an easy to understand language & way.

Casino Castle FAQ

Well, we would not define it as safe. It has predatory or missing clauses in the terms and conditions, as well as a dubious license. To save yourself the unnecessary drama, we advise you to play at casinos with a solid reputation.

Yes, there is a no deposit bonus + free spins upon sign up, but unfortunately, detailed bonus terms regarding wagering requirement are not present. The max winning conversion of the free money bonus is $100, but we are clueless how sensible the WR is.

There should be. Or at least the homepage claims that players have a chance to build their own castle and level up, but we could not find any information about the loyalty program.

Unfortunately, there is not much you can do to make an offshore casino pay out your winnings. The best advice we can give you is to contact casino’s officials via the channels of communication they provided and to play only at proven casinos with positive reviews.

We do not recommend you to play at this casino at all, but in general, the use of cheating software is prohibited.

 

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