Carlospin Casino Review

Coarlospin accepts a small range of payment methods which nevertheless seem to be sufficient enough to serve the purpose. To be exact, you can count on traditional payments such as credit/debit cards like Visa and Mastercard, as well as popular bank transfers. Other than that, deposits and withdrawals via cryptocurrencies are also possible, featuring some of the most popular crypto coins like Bitcoin, Litecoin, Ethereum, and Ripple.

Unfortunately, Carlospin doesn’t accept any e-wallets, at least at the time of writing.

When it comes to the payment conditions, players can benefit from quite low entry points, starting from just €5. To be exact, the minimum deposit varies according to your country of residence and ranges between €5 and €15. Either way, the amounts are rather affordable and even lower compared to the industry standards of around €20.

The same cannot be said about the minimum withdrawal however, as players are eligible to cash-out a minimum of €50, regardless of the payment method used. This is actually a bit higher than the common amounts – to be precise, most of the houses tend to ask for a minimum cash-out of between €10 and €40. Nonetheless, the requirement in this case may not be perfect, but it’s still acceptable.

With this in mind, the maximum you can withdraw is capped at €2500 per day, €7500 per week, and €15,000 per month. Exceptions can be made for players with higher VIP status. In addition to that, if you win more than €15,000 the casino reserves the right to divide the payout into monthly installments of a maximum of €15,000 until the full amount is paid out.

Another good news is that withdrawal processing times take up to 24 hours which is a pretty favorable time span. Once a withdrawal has been processed successfully and released, a time period will apply depending on the payment method used. In other words, the exact execution time varies according to the banking option – usually crypto transactions are received almost instantly, while credit/debit card payouts require between 1 and 3 days to arrive. Bank transfers on the other hand are the slowest and need up to 5 banking days.

As for transaction commissions, Carlospin doesn’t tend to charge any fees on either deposits or withdrawals. Yet, beware that payouts via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of the casino and are usually limited to the equivalent of €16.

Finally, note that you have to rollover your deposit at least x1 time before any withdrawals are allowed. This rule is in line with the Anti-Money Laundering (AML) policies and is usual for the sector. In addition, the casino doesn’t mention what will happen if you skip the rollover requirement, yet in most of the cases there’s around €5 or €10 commission on your cash-out.

Inactive Accounts

Pay attention that any account that hasn’t been used or logged in for 12 consecutive months will be considered inactive. As a result, a €10 administrative fee will be charged at the beginning of each month as long as the balance of your account remains positive. The casino will stop deducting the fee if the account balance is zero or if the account is reactivated. Overall, the whole policy is typical for the sector.

Carlospin Casino is owned and operated by Eltis Satellite Limitada, established under the laws of Costa Rica. The company is fully licensed and regulated by the Tobique First Nation under license number 0000035.

The Canadian regulator is known for its strict requirements towards all licensed casinos, imposing high-level security measures and high-quality services as a whole. The license covers all gambling verticals including online casino, sports betting, bingo, and table games, so you can rest assured that your stay here will be issue-free.

With this in mind, Carlospin also claims to protect its customers’ data and ensure safe and smooth transactions for everybody. To be exact, both your personal details and transaction security are guaranteed by an advanced SSL encryption technology. At your profile you can also find an additional Two-factor authentication setting that aims to improve your account security. Finally, your account offers a detailed session history, the number of active sessions, and the number of logins to your profile during a period of time.

Another strong point of Carlospin Casino is the vast selection of useful tools that can help you set limits, avoid gambling problems, or even prevent gambling addiction. Just log in to your profile and visit the Personal Limits section. There you’ll find a selection of responsible gambling tools and gambling limits. Here’s what you can benefit from:

• Deposit limit – set a limit on your deposit for a day, a week, or month, thus avoiding overspending.
• Wager limit – you can also limit the amount you wager at the casino for a day, a week, or a month. Just choose the time period, enter a desired amount and click Set!
• Loss limit – this time you can limit the amount of your losses for a specified period of time like a day, a week, or month.
• Session limit – this option allows you to limit the amount of time that you spend on gambling. In this case, you can set a limit of at least 6 minutes or more, but note that the restriction takes effect immediately. In other words, if you hit the limit, you will be automatically logged out of your account.

Self-exclusion and Cool-off period

This option is suitable for all players who need to take a break from gambling for a longer period of time in order to prevent problem gambling. Just go to your profile, section Self-exclusion and follow the instructions. The good news is that the casino will first offer a Cool-off period during which you will not be able to place bets but will still be able to log into your account. The Cool-off period lasts for 24 hours – to activate it, just press the Cool-off activation button at the email that you receive.

Furthermore, after the 24-hour Cool-off period has ended, you can extend the Self-exclusion for a day, a week, half a year, or even permanently. Note however, that once being self-excluded, you won’t be able to log in to your account nor perform any payouts. Finally, to start the automated self-exclusion just click on the Request Self-exclusion button to receive confirmation instructions via email. As an alternative you can also click on About Self-exclusion in order to find out more about this option.

Lastly, the casino offers some useful tips and additional information on safe gambling. Just visit the Responsible Gambling section of the page where a detailed guide is posted. In short, you can find a list of help organizations that offer advice and practical help in the field of gambling, as well as some ideas on how to protect minors. Finally, here’s a short list of guides on how to stay away from gambling problems and maintain control overs your gameplay:

• Plan how much you can spend and how long you’ll gamble and stick to this limit.
• Set deposit and session limits and stick to them.
• Do not spend more than you can afford to lose.
• Recognize when you are no longer having fun or when gambling becomes a problem.
• Set loss and wager limits to better manage your gambling activities.

In order to get in touch with the support team of Carlospin you can either use the live chat or write to the support email. Either way assistants are said to be on hand 24/7, offering professional and adequate help to any gambling related problem. To access the live chat just click at the small blue icon at the bottom of the page and a window will pop up. Then enter your names and email and start the chat. In this case, the assistants usually respond within a few minutes so this is a great option for all of you who seek prompt support.

As for the email support, all you need to do is to write to [email protected] and explain your issue as thoroughly as possible. The support agents will get back to you in a timely manner but not longer than 24 hours.

The Frequently Asked Questions (FAQ) are also a great alternative in order to find some quick and short answers to some of the most searched topics. The casino has provided several categories to choose from such as Account, Bonuses, Deposits & Withdrawals, and Security.

Another thing that we appreciate, is the short form provided at the homepage that is meant for any feedback or review that you wish to leave. In short, you can report a bug or issue by selecting the category from the drop-down list. Then enter your message and send it to the support team. This is a great way to share your experience with the casino and certainly a step up in its customer support services. It only comes to show how much Carlospin is concerned of any possible flaws and its eagerness to resolve them.

Finally, you can also follow Carlospin Casino on various social networks such as Instagram and Facebook or join its Telegram channel.