Payment options of Bonnie Bingo are also more limited. The website processes payments from Visa, Mastercard, Neteller, Interac, Paysafecard, PayPal, Apple Pay, and Pay by Phone. The minimum deposit amount is £5, while the maximum per transaction is £5,000. However, if you are playing from Canada, you will only be able to deposit up to C$2,500 per day. Processing should be instant, and there are no extra fees associated. The website allows you to choose your currency from GBP, EUR, CAD, and USD while setting up an account.
Meanwhile, for withdrawals, you can use Visa, Mastercard, Neteller, PayPal, and Bank Wire Transfer. The minimum amount here is also £5, except for bank transfers, where it will be higher. Conveniently enough, there are no limits on the website unless you have scored one of the big jackpots, in which case withdrawals will be paid out in instalments over time. Processing can take between 2 and 10 business days, depending on your chosen service.
Bonnie Bingo holds two different licenses- one from the United Kingdom Gambling Commission (UKGC) and one from the Gibraltar Gambling Commissioner. Both of these regulators provide a great level of security and protection for players. In fact, the UKGC is considered to be one of the toughest authorities to get licensed by due to their high fees and incredibly demanding requirements. Their deep commitment to customer protection means that you will always be able to rely on them for backing and support, should you feel mistreated or taken advantage of.
You can get in touch with the support team on Bonnie Bingo via email, phone, and online chat. The first of these works as you would expect and is available 24/7. They aim to reply to all emails within 48 hours, which is quite reasonable. Meanwhile, if you prefer a more personal approach, you can phone them. There are two numbers available- one for UK customers and one for those located outside of the country. Lastly, the chat feature can be found as a pop up on the right side of your screen. This has limited working hours between 11 AM and 8 PM GMT. If you catch them in this time window, you won’t have to wait long, as queue times are usually a couple of minutes.