BlockBets works with a small range of payment methods, which nevertheless may be good enough for the majority of players. To be exact, you can top-up your balance using popular credit/debit cards like Visa and Mastercard, or you can choose among a wide list of crypto coins such as Bitcoin, Tether, Ethereum, Tron, Litecoin, Dogecoin, USD Coin, Ripple, Solana, Shiba, Ton, Matic. Yet, no bank transfers seem to be available, as well as no e-wallets or online payment solutions at all so that’s one thing to take into account.
Another thing you should be aware of, is that withdrawals can be made only via crypto coins, so the options here are quite limited.
Other than that, both the minimum deposit and withdrawal are up to standards and feature some pretty affordable amounts. To be exact, the minimum investment for all payments is just $25, while the minimum cash-out is fixed at $10. Both the amounts fit perfectly into the standards for the sector, so we are happy with them.
The maximum withdrawal, on the other hand, is said to be up to $1000 per day, $2500 per week, and $10000 per month. The maximum monthly cash-outs can in some exceptional cases get up to $15000, which have to be confirmed by administration. Overall, the maximum payout limits also depend on your status.
Apart from that, all cash-outs are said to be instant and we can’t be more happy about it. Still, note that in some cases, the casino may need to perform a manual review for security purposes, which can take up to 24 hours to complete.
No fees are being charged either on deposits, nor on withdrawals, so that’s another good news.
In addition, beware that if the requested amount of withdrawal is more than $1000, it will require verification. You need to send a copy or a digital photo of the document confirming your identity (passport or ID card), utility bills to confirm your address (the bill for mobile services will not be accepted). When replenishing an account with a plastic card, you must also send copies of the front and back sides of this card. The first six and last four numbers of the card must be visible clearly and the CVV2 code must not be visible, so keep that in mind. Other than that, the verification procedure shouldn’t take more than 72 hours.
With this in mind, beware that prior to withdrawals you also need to meet the rollover requirement. In short, you have to make at least x1 turnover of your deposit, otherwise no cash-outs will be allowed. This rule is part of the Anti-Money Laundering (AML) policy and aims to prevent fraud. Yet, if you fail to wager your deposit at least once, the casino shall deduct an 8% fee with a minimum amount of $4. This is another standard requirement, since the majority of houses usually charge between 5% and 10% fee.
Inactive Accounts
Finally, mind that any account that hasn’t been logged in or used for 6 consecutive months shall be considered inactive. As a result a $5 monthly administrative fee will be charged. This is another usual rule that almost every online casino tends to implement.
Deposits | Withdrawals |
Visa, Mastercard, Bitcoin, Tether, Ethereum, Tron, Litecoin, Dogecoin, USD Coin, Ripple, Solana, Shiba, Ton, Matic | Bitcoin, Tether, Ethereum, Tron, Litecoin, Dogecoin, USD Coin, Ripple, Solana, Shiba, Ton, Matic |
In its Terms and Conditions BlockBets claims to be owned and operated by Wynton Entertainment N.V., a company established under the laws of Curacao. It’s also said to be fully licensed and regulated by Gaming Curacao, one of the four master license holders in the country, authorized by the Government of Curacao to oversee the e-gaming market. Yet, no official document or license is to be found across the page, so we cannot confirm this statement by 100%. What’s more, at the footer BlockBets also claims to be a licensed brand of BlockBets Entertainment Limitada, based in Costa Rica. With all of this information in mind, the users may feel a bit confused and you can’t be judged for that. Overall, the brand may truly be supervised, licensed and all, but for now we suggest staying on guard just in case.
Yet, there are some positives we would like to highlight. For example BlockBets Casino claims to have a strong focus on responsible gaming and utilized multiple tools and techniques in order to lower the possibility of negative side effects. It also posts some hints on how to create healthy gaming habits such as setting deposit and session limits, taking breaks, and opening only one account for example. Yet, no deposit and session limits settings seem to be available in your profile, so you’ll have to control the time and money you spend by yourself. On the flip side, you can still self-exclude yourself from gambling by contacting the support team at [email protected] or via the live chat. By reaching out to the support agents you also have to give them a time span between 6 months and 5 years. Beware however that the exclusion takes effect within 24 hours and you won’t be able to access your profile, nor make any withdrawals while it’s still active.
You can get in touch with the customer support via live chat or by texting [email protected]. Both ways you can get qualified help on any gambling related problem no matter if it’s a technical issue or just a simple question. The casino claims to deliver prompt and professional assistance with attention to detail.
Other than that, both the live chat and email support are said to be available round the clock, so don’t hesitate to reach out for help no matter day or night. As an alternative, you can also check the Frequently Asked Questions at the bottom of the page which offer short answers to the most searched topics.
In addition, for verification related questions you can send a message to [email protected] and for complaints write to [email protected].
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