As mentioned, you can use both fiat and cryptocurrencies on the website. To deposit regular funds, you can use Visa, Mastercard, Klarna, Neosurf, Neteller, Skrill, Paysafecard, EcoPayz, iDebit, Interac, and Interac e-transfer. Meanwhile, the supported crypto options are Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, and Tether. All transactions are instant and processed for free. The minimum accepted amount is €10 or the equivalent in your chosen currency. Speaking of, the website allows you to pick your account currency from a selection of EUR, USD, CNY, JPY, NOK, CAD, AUD, RUB, BTC, BCH, ETH, LTC, DOG, and USDT.
Meanwhile, withdrawals can be requested through Visa, Mastercard, Klarna, Neosurf, Neteller, Skrill, Paysafecard, EcoPayz, InstaDebit, iDebit, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, and Tether. The minimum withdrawal amount is also €10, while the maximum per transaction depends on your chosen service. However, there is a weekly limit of €15,000 on withdrawals. Processing can take up to 3 business days and is also free of any additional fees. Additionally, the casino has a 1x wagering requirement on all deposited funds that must be cleared before withdrawal, or a processing fee will be applied.
As a crypto-focused website, Bitcoin Casino is licensed by the Curacao eGaming Authority. This particular regulator is known to not provide the greatest security, as it has much lower standards and requirements than its peers. Curacao issues licenses much easier and charges lower upkeep fees, which makes it much more accessible to smaller casinos. Additionally, Curacao is known for not getting involved in disputes between players and casinos over payouts. This means that if a website refuses to pay your winnings, you won’t have a regulator to back you up.
Support on Bitcoin Casino is available 24/7 via both email and chat. There is a basic contact form that you can fill out in the support section. Once submitted, the staff will get back to you as soon as possible. Alternatively, you can start a live chat at any time from the collapsible menu on the left side of your screen. Here, you will be connected with a support agent within minutes and won’t have to wait around for a response. On average, the queue times are a couple of minutes.