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BetGem Casino Review

Awesome 8/10

4800+

Slots & table games

€20

minimum deposit

€50

minimum withdraw

BetGem Casino

Why not recommended

  • Poor responsible gambling tools
  • Lack of transparency
  • High minimums for deposits and withdrawals

welcome bonus

250% Up to €7500 + 150 Free Spins

⭐ Website:
🤝 Owner:Unknown
🆕 Online since:2024
⭐ Trust score:6.4 / 10
👍 Licence: Costa Rica
Deposit Methods
Languages
Pros
  • Multilingual website
  • Sportsbook
  • Cryptocurrencies supported
Cons
  • Poor responsible gambling tools
  • Lack of transparency
  • High minimums for deposits and withdrawals

5 Things to be aware of when playing at BetGem

We found the bellow points risky when reading the terms and conditions of BetGem

be aware of money

€25

is the least amount you can deposit using any payment method at BetGem Casino.

be aware of happy

14 different languages

are supported on the platform.

be aware of wagering

x1

rollover of your deposit is required before you can request a withdrawal.

be aware of verification

96 hours

is the maximum time needed to review your documents.

be aware of calendar

12 months

without activity, or 360 days in a row, will result in your account being labeled inactive, and a monthly fee will start to apply.

Gerry Trybo

Our expert's opinion

Gerry / Bonus finder

18+ | Affiliate Disclosure

18+ | Affiliate Disclosure

CorrectCasinos.com participates in affiliate marketing programs and may receive commissions from purchases made through links on our site. This helps us maintain and provide updated and valuable content for our readers.

I had a great time playing at BetGem Casino. The site was easy to use, the games were exciting, and the bonuses added extra fun. However, not knowing who owns the casino did leave me with some questions.

BetGem Casino Rating

How we rate online casinos?

18+ | Affiliate Disclosure

The charts bellow are based on real data from more than 2000 online casinos in our database. They indicate where BetGem Casino stands in our global and average charts.

Payment Time

Withdrawal Time

Withdrawal Time

BetGem Casino pays out within average 24 hours. The fastest known withdrawal time in our database is 0.15H. and slowest is 1200H. Usually most casinos payout within 74 hours.

Slower than 125 casinos

24 Hours
Games

Games

Games

BetGem Casino offers 4800 games. The smallest casino we have reviewed has only 2 slots and the biggest 150000.

Less than 352 casinos

4800
Min. Deposit

Minimum Deposit

Min. Deposit

BetGem Casino requires a minimum deposit of €20. The average minimum deposit requiremet in our database is €42.

Higher than 1176 casinos

€20
Min. Withdrawal

Min. Withdrawal

Minimum Withdrawal

The minimum cashout amount at BetGem Casino is €50. The average minimum cashout requiremet in our database is €36.

Higher than 1545 casinos

€50
Bonus Value

Bonus Value

Bonus Value

BetGem Casino offers a welcome bonus of €7500. The averages bonus offer in our database is €3113 and the lowest is just €2.

Smaller than 83 casinos

€7500
Free Spins

Free Spins

Free Spins

BetGem Casino offers 150 free spins to every new player. The average amount offered by other casinos is 203.

Less than 440 casinos

150
Wagering Requirements

Wagering Requirements

Free Spins

The bonuses at BetGem Casino comes with x25 wagering requirements.The average wagering requirements in our database is x36.

Worse than 179 casinos

x25

BetGem Casino - Video Review

BetGem Casino Review

BetGem Casino brings something exciting to the table for players looking for a fun and engaging online gambling experience. The platform’s mix of casino games, live options, and sports betting makes it a good choice for those who enjoy variety.

However, there are a few things that are hard to ignore. The responsible gambling tools are limited, which might disappoint you. The lack of transparency about ownership and payment providers raises some questions about trust. Additionally, the minimum deposit and withdrawal amounts are higher than what many players might expect, which could be off-putting for those who prefer smaller transactions.

On the positive side, BetGem shines with its multilingual website, the addition of a sportsbook adds an extra layer of fun for sports enthusiasts. The platform also supports cryptocurrencies, giving modern players fast and flexible payment options.

Today’s bonus

WELCOME BONUS

250% Up to €7500 + 150 Free Spins

Bonuses & Promotions

When it comes to bonuses and promotions, BetGem Casino rolls out the red carpet for its players. Whether you’re a fan of spinning slots, taking on the live dealers, or diving into sports betting, it certainly has something to offer for you. Curious about what they have to offer? Let’s break it down for you. Spoiler alert: the bonuses are not just decent – they’re incredibly generous!

First, let’s talk about the Casino Welcome Bonus – it’s one of the highlights here. Imagine signing up and being welcomed with a whopping 250% bonus up to €7500 along with 150 Free Spins! Sounds too good to be true? It’s spread across your first three deposits. For your first deposit, you’ll get a 100% match bonus up to €2500 plus 50 Free Spins. The second deposit gives you a 50% match bonus up to €2500 with another 50 Free Spins. And finally, the third deposit tops it off with a 100% match bonus up to €2500 plus 50 more Free Spins. It’s like the gift that keeps on giving! Keep in mind, though, that this is only available to new users, and you’ll need to verify your account and deposit a minimum of €25 to claim it. And yes, there are some rules: the bonus and deposit amounts must be wagered x25, and Free Spins winnings are subject to a x35 wagering requirement.

Not a fan of starting small? BetGem has something special for those who prefer to aim high with the Highrollers Bonus. This offer gives you a 50% match bonus up to €2500. All it takes is a minimum deposit of €25 to activate this deal. This might sound appealing, but in many online casinos, high rollers bonuses usually come with a higher minimum deposit, which better matches its name.The wagering requirement is x25, making it a fantastic choice for those who love the thrill of big bets. It’s like the casino is telling you, “Go big or go home!”

If you’re someone who likes consistent rewards, you’ll love the Weekly Cashback Bonus. Who doesn’t like a little something back after a week of play? The amount you get depends on your loyalty level. At the Bronze level, you get 10% cashback. Move up to Silver, and it’s 15%. Gold players enjoy 20%, and if you’re at the Platinum level, you’ll receive an incredible 25% cashback. And here’s the cherry on top: cashback bonuses only have a x5 wagering requirement, making them one of the most accessible rewards you can claim.

Weekends are better with BetGem’s Sunday Reload Bonus. Every Sunday, you can claim a 25% bonus up to €2000. To activate it, all you need is a €25 deposit and the right bonus code. It’s a simple yet rewarding way to make Sundays a little more exciting. Just think of it as a recharge for the week ahead.

Now, what about seasonal surprises? The Winter Cashback Wonderland is one promotion you don’t want to miss. Available from December 1st to February 1st, this offer gives you a 25% cashback on all live casino games every single week. Whether you’re playing roulette, blackjack, or any other live casino favorite, this promotion ensures that the winter blues are nowhere in sight.

Sports fans, don’t think you’ve been left out. BetGem offers a separate Sports Welcome Bonus that’s just as exciting as the casino one. You get up to €7500 split across your first three deposits. The first deposit gives you a 100% bonus up to €5,000, the second deposit offers 75% up to €3500, and the third deposit gives you 50% up to €2500. It’s a perfect way to kick-start your sports betting journey and explore all the betting options available on the platform.

Feeling a bit of the Monday blues? BetGem has the perfect cure with their Mega Mondays Bonus. Every Monday, you can grab a 50% bonus up to €1500 with just a €25 minimum deposit. The wagering requirement is x25, and it’s a great way to start your week with a little extra excitement.

Then there’s the Bet & Get Freebet promotion for sports enthusiasts. It’s simple: place bets with minimum odds of 1.5 or higher, and as long as each bet is at least €20, you’ll qualify for a free bet. If your bets total between €20 and €199, you’ll receive a €20 Free Bet. If you go big and bet €200 or more, you’ll get a €50 Free Bet. Once you’ve met the requirements, just contact the live chat team to claim your free bet. It’s worth noting that winnings from the Free Bet are subject to a x5 wagering requirement.

Finally, we can’t forget the Comboboost. This promotion is perfect for fans of multiple bets. Place bets across at least four events with odds of 1.40 or higher, and BetGem will add a multiplier to your winnings. The more bets you include, the bigger the boost, with a maximum multiplier of 1.5x for 10 or more bets.

Game Selection

Regarding the game selection, the variety is impressive, and while there’s room for a bit of growth in certain areas, it’s clear that BetGem wants to keep its players entertained. Let’s dive into the details and see what makes their game collection so appealing.

Let’s start with the heart of every online casino – the slots section. BetGem doesn’t hold back here, offering a massive selection of over 4700+ games! From colorful classics to feature-packed modern slots, there’s something to suit every taste. Currently, some of the most popular games include Sugar Rush 1000, Sweet Bonanza, Gates of Olympus, and Aztec Clusters. Feeling adventurous? Try out the Megaways slots, which come with over 70+ exciting titles like Buffalo King Megaways, 5 Lions Megaways, and Power of Thor Megaways. Are you a fan of buying your way straight into the action? BetGem’s Bonus Buy slots have you covered. With games like Yeti Quest, Zeus vs Hades, and Wild West, you can skip the wait and jump right into the bonus rounds for a thrilling ride. If jackpots are more your thing, the Jackpot slots section boasts over 100+ games, giving you plenty of chances to hit the big time. Titles like Burning Wins, Joker Chase, and Catch the Leprechaun are ready and waiting for you to try your luck.

Moving on to the live casino, this section might not have the largest selection, but it still packs with 165+ games. Everything you need for a classic live casino experience is here – roulette, blackjack, baccarat, and poker – along with plenty of variations to keep things interesting. Love game shows? Titles like Monopoly Live, Football Studio, Snakes & Ladders, and many others bring a fun twist to live gaming. You’ll even find unique games like Dragon Tiger, Sic Bo, and Andar Bahar. This section could benefit from a few more additions. Who knows, maybe BetGem will expand this area even further in the future!

Now, let’s talk about the mini-games section. Admittedly, this is the smallest part of BetGem’s collection, with only 13 games available. Titles like JetX Aero and Big Bass Crash offer something a little different from the usual casino fare. It would be nice to see more mini-games added over time, the ones available are a great way to mix things up.

And we can’t forget about the sports and e-sports section, which is perfect for players who enjoy a bit of variety. Traditional sports like football, tennis, and horse racing are all covered, along with around 20+ more options. Championships and major events are also available, so you can bet on your favorite teams or players in the big leagues. For fans of e-sports, the selection is equally exciting, with games like Counter-Strike, Valorant, and League of Legends taking center stage.

Games Score
4800+

Total Games

BetGem Casino Mobile Games
4000+

Mobile Games

BetGem Casino Live Games
1000+

Live Games

Slots to try for a demo play or real money at BetGem Casino

Game Suppliers

BetGem Casino works with a smaller number of game suppliers, but the ones they do partner with are well-known in the industry. Some of the big names include NetEnt, Pragmatic Play, BGaming, and Yggdrasil.

Deposits and Withdrawals

Deposits and withdrawals are an essential part of any online casino, and BetGem Casino offers a decent range of options. Their selection of payment methods might not be the largest, it still provides enough variety to suit many players. If you’re someone who values flexibility, especially with cryptocurrencies, BetGem could be a good choice. Let’s take a closer look at how it works.

First off, let’s talk about the payment options. BetGem focuses heavily on cryptocurrencies, which can be great for players who prefer speed and privacy. You can use popular ones like Bitcoin, Dogecoin, XRP, Litecoin, Ethereum, TRON, and Tether. But it doesn’t stop there. If you’re not into crypto, you can still deposit and withdraw using traditional methods like Visa, Mastercard, Revolut, Apple Pay, E-wallet transfers, and even bank transfers. This may not be the most extensive list compared to some other casinos, but it covers the major options, and many players will find it more than enough.

Now, here’s something important to know before you start depositing or withdrawing: you need to get your account verified. The verification process, also known as KYC (Know Your Customer), is required to make sure everything is safe and secure. You’ll need to provide documents like a photo ID (front and back), the front and back of your bank card (if you’re using one), proof of address, and even a selfie holding your ID. It might feel like a bit of a hassle, but it’s a necessary step for every online casino these days.

When it comes to deposits, the minimum amount you can deposit isn’t immediately visible unless you’ve completed verification. However, it’s generally around €25. For some players, this might feel a bit high, especially if you’re used to casinos with lower deposit limits. Still, it’s a fair amount for those who are serious about playing. On the other hand, the minimum withdrawal is €50, which is quite high compared to many other casinos. This might be a drawback for casual players or those who prefer smaller transactions.

If you’re wondering about the limits for withdrawals, BetGem has set some clear boundaries. You can withdraw up to €2000 per day, €10000 per week, and €25000 per month. These limits are pretty standard for the industry, VIP players can negotiate higher withdrawal amounts if they qualify.

But how fast are withdrawals processed? This depends on the payment method you choose. Cryptocurrency withdrawals tend to be much faster and can often be completed almost immediately. On the other hand, traditional methods like bank transfers or credit cards may take anywhere from 1 to 3 business days. For players who value quick access to their winnings, the speed of crypto transactions is definitely a bonus.

Another thing to keep in mind is the possibility of withdrawal fees. BetGem may charge fees for processing your withdrawal requests, and these fees will be clearly stated when you make your request. It’s always a good idea to check this information in advance so there are no surprises.

There’s also a wagering requirement for deposits that aren’t linked to bonuses. You’ll need to wager your deposit at least once before you can make a withdrawal. This rule is in place to prevent money laundering and is standard practice for most casinos.

Inactive Accounts

If your account doesn’t show any activity for 12 months, it will be marked as inactive. This means that BetGem reserves the right to charge an account management fee of €10 (or the equivalent in your account’s currency) each month. The fee will be deducted from your available cash balance until you either reactivate your account or your balance reaches zero.

DepositsWithdrawals
Visa, Mastercard, Revolut, Bitcoin, Dogecoin, XRP, Litecoin, Ethereum, TRON, TetherVisa, Mastercard, Bitcoin, Ethereum, Bank Transfer
Return to Players percent
RTP 95%

Depending on game played

BetGem Casino Minimum deposit
Minimum Deposit €20

* Depending on currency

BetGem Casino minimum and maximum withdraw
Minimum withdraw €50

Fair enough

BetGem Casino cashout time
Payout time 1-3 business days

Might vary for some payment methods

BetGem Casino RTP
Payment score 3.8

Be careful

Withdraw Methods

Bank transfer, Bitcoin, Dogecoin, Ethereum, Litecoin, MasterCard, Revolut, Tether, Tron, Visa, XRP

Currencies

Licensing and Security

Licensing and security are critical factors to consider in any online casino, and BetGem Casino leaves players with mixed impressions in this area. The platform operates under a Costa Rican Gaming License issued by the Government of Costa Rica. However, for some players, this might raise concerns. Why? Because Costa Rica is not as widely respected in the online gambling industry compared to licensing authorities like Curacao, Anjouan or MGA. These other jurisdictions are known for stricter oversight and regulations, providing more confidence in a casino’s fairness and security. In contrast, Costa Rica’s licensing standards are considered more lenient, which could leave some players questioning the level of protection.

Another issue that stands out is the lack of transparency about the casino’s ownership and payment providers. BetGem doesn’t provide any details about who owns or operates the platform, nor does it mention the company responsible for processing payments. For many players, knowing who is behind a casino is a key part of building trust.

On the topic of responsible gambling, BetGem Casino’s efforts feel minimal. They do include a section with tips for responsible play and links to helpful organizations, there aren’t any advanced tools to help players manage their habits. For example, features like deposit limits or session reminders options are absent. These tools have become common in modern online casinos and are often seen as essential for promoting safe gambling.

That said, BetGem does include some measures to combat money laundering, which are outlined in their terms and conditions. For instance, they reserve the right to report transactions suspected of illegal activity to the relevant authorities. Third-party transfers are strictly prohibited to prevent the misuse of funds. The casino also has penalties for irregular play, such as attempting to manipulate game outcomes or using unfair strategies.

BetGem Casino founded in 2024
Online since 2024

Recently featured casino

Casino owned by Unknown
Owner Unknown

Verified

Certified and regulated
Certified by Costa Rica

Regulated and legit

Operates in multiple countries
Operates in 10+

Countries

Scored as Very Good!
Trust Score 6.4 / 10

Very Good!

us us flag

BetGem Casino is available in USA

Restricted Countries

Afghanistan , American Samoa , Antigua and Barbuda , Bahamas , Bahrain , Barbados , Belarus , British Indian Ocean Territory , Burundi , Cape Verde , Cayman Islands , Central African Republic , Costa Rica , Cyprus , Djibouti , Ethiopia , Falkland Islands , French Southern Territories , Gibraltar , Greenland , Guadeloupe (French) , Guatemala , Guernsey , Hong Kong , Iran , Iraq , Isle of Man , Jersey , Jordan , Korea, North , Korea, South , Kuwait , Kyrgyzstan , Laos , Libya , Macau , Madagascar , Malta , Marshall Islands , Martinique (French) , Mauritius , Moldova , Mongolia , New Caledonia (French) , Nicaragua , Niger , Oman , Pakistan , Polynesia (French) , Puerto Rico , Qatar , Reunion (French) , Rwanda , Saudi Arabia , Singapore , Somalia , Sri Lanka , Sudan , Syria , Taiwan , Tajikistan , Trinidad and Tobago , Turkmenistan , United Arab Emirates , Vanuatu , Virgin Islands (British) , French Guiana , Palestine , South Sudan , Saint Martin (French part)

BetGem Casino is open to these countries:

Available

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Customer Support

BetGem Casino seems to offer reliable customer support that can help players whenever they need it. The live chat is a standout feature, with response times usually around 30 seconds. So, you don’t have to wait long to get answers to your questions or help with any issues. Note that it is not 24/7. They work from 6:00 AM to 12:00 AM every Monday to Sunday.

If you prefer other ways to reach out, BetGem also provides email support. You can send your inquiries to [email protected], and while it might take a bit longer to get a reply compared to live chat, it’s a great option for more detailed questions or less urgent concerns. On top of that, there’s an FAQ section available on their site. It covers common questions and problems, so you might find the answers you’re looking for without even needing to contact support.

Online Chat Support Available
Online Chat 24/7

BetGem Casino Email Support
Email support 24/7

Support Rated As Be careful
Support rating 3.7

Be careful

BetGem Casino Website Languages
Languages English, Spanish, French, Dutch, German, Russian, Italian, Portuguese, Polish, Danish, Swedish, Norwegian, Finnish, Japanese 14

Layout and Navigation

From the moment you join, the platform greets you with a visually appealing dark theme with purple accents. This design not only looks great but also makes the text and images pop, making it easy to focus on what’s important.

When you first log in, you’re welcomed with a screen that showcases the current bonuses and promotions. This is a great touch, as it allows players to immediately see what rewards they can claim. Right below the bonuses, you’ll find a selection of games waiting for you to explore.

Navigating the site is made even easier with the sidebar, which is located on the left side of the screen. The sidebar is your go-to tool for exploring everything BetGem has to offer. From here, you can access the wide range of games available, including slots, live casino games, and mini-games. You can also check out the latest promotions and tournaments or even take a look at the VIP Club.

At the bottom of the page, you’ll find hyperlinks to important pages like the Terms of Service, Privacy Policy, and other useful sections.

For players from around the world, BetGem Casino makes things convenient by supporting around 14 different languages. You can switch between English, Spanish, French, Dutch, German, Russian, Italian, Portuguese, Polish, Danish, Swedish, Norwegian, Finnish, and Japanese.

If you’re new and want to open an account, you’ll be happy to know that the process is quick and simple. All you need to do is provide your email address, create a username and password, and select your country. That’s it!

Mobile Casino

While there’s no dedicated app to download, their website is fully optimized for mobile devices. Whether you’re using iOS or Android, you can access the casino directly from your browser, and everything works seamlessly. It’s convenient and saves you the trouble of installing anything extra. Still some players prefer to have an app on their devices.

All the games available on desktop are also accessible on your phone. This means you don’t miss out on any of the fun, no matter where you are.

BetGem Casino Mobile Verion
The bottom line

BetGem Casino offers a fun and easy-to-use platform with a good selection of games and exciting promotions that will appeal to many players. The site is designed to be user-friendly, and the variety of slots, live casino games, and bonuses adds to the overall experience. However, there are some downsides to consider. The responsible gambling tools are limited, which might be disappointing for players who want better control over their gaming habits. There’s also a lack of transparency about the casino’s ownership and payment providers, which could make some players feel uneasy. Despite these flaws, BetGem still delivers a solid experience for those looking for entertainment and rewards.

About the author

Gerry Trybo

Gerry / Bonus finder

last updated

Gerry finds the best casino bonuses and digs into their terms and conditions to read the lower caps, so you can see them clearly on our website.

Frequently Asked Questions

BetGem Casino provides a wide selection of games, including slots, live casino games, mini-games, sports betting, and e-sports.

No, BetGem Casino does not have a mobile app. However, the website is fully optimized for mobile devices and works on iOS, Android, and desktop.

You will need to provide a photo of your ID or passport (front and back), your bank card (front and back), proof of address (such as a utility bill), and a selfie holding your ID.

The minimum withdrawal amount is €50, which is higher than the industry average.

BetGem Casino supports cryptocurrencies like Bitcoin, Ethereum, Litecoin, and others, as well as traditional methods like Visa, Mastercard, Revolut, Apple Pay, E-wallet transfers, and bank transfers.

BetGem Casino offers a welcome package, high roller bonuses, cashback promotions, reload bonuses, seasonal offers, and sports betting bonuses.

BetGem may charge fees for processing withdrawals. These fees will be clearly stated when you make your withdrawal request.

Identity verification documents

Verifying your identity is an important step before you can make deposits and withdrawals. It helps keep your account safe and prevents any unauthorized activity. While the process might feel like an extra step, it’s quite simple, and having the required documents ready will make it much faster.

So, what do you need to provide?

  • ID or Passport: A clear photo of the front and back.
  • Bank Card: Using a card for deposits or withdrawals, you’ll need to submit pictures of both the front and back.
  • Proof of Address: This can be a recent utility bill, bank statement, or any official document that shows your address.
  • Selfie with ID: You’ll also need to upload a selfie of yourself holding your ID.

Verification time

The verification time usually takes a maximum of 96 hours.

VIP Program

The system is simple: as you play your favorite games, you collect points. For every €20 spent on real money bets, you earn one bonus point. These points help you move up the levels, and the higher you go, the bigger the rewards get.

There are sixteen levels in the program, each offering a unique reward. Starting at Level 1, you don’t get a bonus just yet, but by the time you reach Level 2, you start receiving cash prizes.

The rewards grow significantly as you progress. From a small bonus at lower levels, you can eventually earn hundreds or even thousands of euros in rewards at the higher tiers. Reaching Level 16, the final level, rewards you with a massive €5000 bonus.

Promotions

New players can enjoy a welcome bonus spread across their first deposits, while regular players have access to high roller bonuses, cashback offers, reload bonuses, and seasonal promotions. Sports enthusiasts can also benefit from special sports-related bonuses.

Bonus codes

Not every bonus requires a bonus code, but some do. It’s important to double-check the promotion details before claiming an offer to see if a code is needed. If a bonus code is required, you’ll need to enter it during your deposit or activation process to unlock the rewards. Without the correct code, you might miss out on the bonus. Make sure to read the terms of each promotion carefully so you don’t miss any great offers!

Withdrawal limits

The maximum withdrawal limits are €2,000 per day, €10,000 per week, and €25,000 per month. VIP players may have higher limits depending on their status.

Problems

Like most online casinos, they rely on a random number generator (RNG) to decide the outcome of games. If there’s ever a disagreement between the result you see on your screen and the result stored on their game server, the server’s result will be final. Their game server records are the ultimate authority in determining results, so it’s important to keep this in mind.

If you have a complaint, BetGem offers a way to get in touch with their Client Satisfaction team. You can reach them by email at [email protected]. They state that they will try to resolve your issue as quickly as possible, which is reassuring. However, what if their resolution doesn’t meet your expectations? In that case, you have the option to report your complaint to the Costa Rican eGaming Commission. It’s always good to know there’s a higher authority to turn to if needed.

Disputes involving BetGem are handled under the exclusive jurisdiction of Costa Rica. This means that if any serious disagreements arise, they will be settled under Costa Rican law. For some players, this might feel like a limitation, especially if you’re unfamiliar with how disputes are managed there.

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